Showing posts with label Lease. Show all posts
Showing posts with label Lease. Show all posts

Monday, June 10, 2013

MFP Solutions Top Ten Copier & MFP Blogs for May 2013

MPF Solutions Top Ten Copier and MFP Blogs for April 2013  still tops the list every month for the last three months. That one blog now has close to 10,000 page views! 

Here's an note for all of you that are about to get a new sales position, make sure you get everything in writing, as a matter of fact when you're asked to sig a non compete, make sure you have your own contract in hand for your prospective employer to sign. Heck if they state you have to sign a non compete then I say you have the to tell them they have to sign a "what I expect from xyz company". 

 
 
 
 
 

Sunday, April 28, 2013

MFP Solutions Top Ten Copier & MFP Blogs for April 2013

Last month I posted "MPF Solutions Top Ten Copier and MFP Blogs for March 2013 and I made a mental note of one particular Blog I wrote titled 10 Awesome Tips for a Great MFP/Copier Demo.

I wrote this Blog in August of 2012, last month there were 856 reads, this month increased to 956 reads for the month.  Total reads since August now stands at a little over 9,000 reads!!! All I can say is thank you. I did post a follow up Demo Blog titled The "Art" of the Copier & MFP Demo which I thought was better, but who am I to argue with over 9,000 reads. Thank you!!!

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Friday, April 5, 2013

End of MFP Copier Lease Equals Balloon Payment?

As I was checking through my alerts tonight, I came across and interesting topic on a web forum. The topic "Ricoh End Of Lease Issues" was posted by an IT Administrator.  His biggest beef was the fact that a Ricoh salesperson had stated that they could not just return the (currently leased) MFPs back to Ricoh; there will be a substantial payment to do so. Even with the contract concluded, and no interest in keeping the machines.

It seems to me that the administrators frustration is the large balloon payment, and they were not getting any help from anyone with Ricoh to give them an itemized breakdown of the costs associated with the balloon payment.

Now, it's not uncommon that most people who sign copier leases do not read the lease, and when they do it's usually too late (meaning after the lease has expired). Thus I thought I would post a thread to help them understand a Fair Market Value Lease and why there maybe a balloon payment. In this case I think the balloon payment could be extra payments because the lease is in an auto renewal. In any case here's  the response I wrote:

FMV (Fair Market Value): There is also an evergreen clause in all copier leases, meaning you need to contact the leasing company within "x" amount of time prior to the expiration of the lease to notify them of your intention to either buy the systems or return them. If you do not

Sunday, March 31, 2013

MFP Solutions Top Ten Copier & MFP Blogs for March 2013

Spring comes to the Northeast, finally!  Over the long weekend I found myself thinking about a potential sale, my prospect sent me an email on Friday (day off for me) and advised that he was in the market for a high end color system and would be making a decision ASAP, probably in a few days.

I've got competition from two major players and the last time we did this I lost out on the high end black system.  Friday night saw me exchanging emails, doing a side by side comparison and tonight I'll be preparing my numbers and pay them a visit in the AM.  Just goes to show you that you never know what tomorrow will bring and our job is not a 9-5 effort.

856
 
451
 
450
 
389
 
330
 
310
 
300
 
260
 
243
 
228
 
 
 
 

WTF is a Copier Lease Forgiveness?

This week I was handed a quote from one of your reps in the office.  The system that was quoted was a Sharp MX-264N and the proposal in my eyes was weak at best.  The proposal addressed speeds, feeds, pricing and of course those meaning full laundry list of features such as scan2email, scan2folder and network printing.  Don't all of the MFPs have these as standard features now, the point I'm trying to make that in this proposal there was nothing that made the dealership, or the system stand out from all of the other proposal. 

The most I got out of this quote was this "Network printing utilizing PCL print board for fast efficient printing",  WTF!!!

The best line of the quote however was this "Includes Lease forgiveness of current lease and shipping unit back to leasing Co".  Buyer Beware right!!

If you're an end user reading this blog, if you ever see the above line I beg you to through out the proposal and the sales person and here's why.  First, there is no such thing as a Lease Forgiveness and if there was you would only be able to get that from the leasing company that you leased the equipment from and not the Dealer or Direct Branch.  If you think that the remaining payments are going to

Saturday, March 2, 2013

Death of "The 60 Month Copier/MFP Lease"

As we still struggle to keep margins on equipment, maybe we need to become better advocates of presenting shorter terms for leasing equipment.  Since I've been tracking all of my sales for purchase and leases, 92% of them involve leasing the equipment with a third party leasing provider.  Of that 92%, 89% percent of the leases I've written is for 60 months.  I would tend to think that give or take a few percent this would be applicable most of us.

60 months or 5 years is a long time, right?  Dang, I'm tired of my cell phone after two years and my car in about three. Technology changes so quickly nowadays that I want the latest and greatest new car features whether it's better gas mileage, more comfort, or new technology. The same is true of my cell phone, after only two years I would like to step up to new technology that may enhance my life style of make me more productive.  Wouldn't our customers want the latest technology with their copiers and MFP's also?

Why are we not quoting selling more 24 or 36 month leases?  

Look at it this way, if you put a customer into a 60 month lease, you'll have to wait at least four years until you or the customer has an upgrade path and 54 months would be the prime time to upgrade.  Even at 4 years the upgrade path may not be the rosey of a picture for your customer.  Putting your customer into a 36 month lease means that the upgrade path is now reduced to two years and 30 months would be the prime time to upgrade.

A lot can happen when you have to wait

Sunday, November 25, 2012

Office Equipment Leasing "Who's Stealing the Cheese"

Ethical or Unethical?

Some companies use em and some don't. For those of you who are new to the business, I'll try to make some sense of the "padded" lease rates. "Padding" means to increase the lease rate factor from what the leasing companies published rate is. Meaning, the leasing company will provide the Direct Branch or Dealer with a rate factor of .0276 for a 36 month fair market value lease, thus a $10,000 piece of equipment would cost $276.00 per month to lease. Dollar amount times rate factor equals cost per month.

Now, here comes the sneaky part (geez, I hope I do not get phone calls from attorneys with pointy sticks!). The Direct Branch or Dealer will raise the rates to the reps, such as the rate going from .0276 (36 month FMV) to .0289 (36 month FMV), thus a $10,000 piece of equipment will now cost the customer $289.00 per month. The Direct Branch or the Dealer will then "back out" the rate. Meaning,  take the payment and divide by the real rate factor (.0276) which will then equal the total dollar amount that is paid to the dealer by the leasing company. In this case the dealer would receive $10,471.01 or an increased revenue of $471.01 by "padding" the rate! In some instances

Thursday, November 8, 2012

10 Tips to Get Your Leased Copier replaced post Hurricance Sandy

The recent aftermath of Hurricane Sandy has left many copiers and office equipment underwater or damaged to the point that the systems can't be repaired. 

Most leasing companies offer insurance for these type  of castastrohic events.  So with the help of Great America Leasing, we've put together some good points to follow to place a claim so you can get your copier or office equipment replaced or repaired.

If you are paying insurance on your copier with your lease payment:

  • Call your leasing company and ask for a "claims  information document" , your leasing company may call it something else but at least tell them you need some type of claim form.
  • You will need to know where you need to submit the claim form, while you're on the phone with the leasing company make sure you ask.
  • Take pictures of the copier and or office equipment.
  • If you can turn the system on (which I do not recommend if the system was under water or is wet), you want to see if you can get a meter read from the unit. Getting a meter read is NOT required.
  • Submit your claim form and a representative from the insurance company (note most leasing companies use 3rd party insurance companies) will be in contact to discuss if the unit is repairable or needs to be replaced.
  • Continue to make your monthly payments to the leasing company until the claim has been resolved.
If you are going to submit to your Business Property Insurance:

  • You will need to start a claim with your insurance agent.
  • Take pictures of the copier or office equipment.
  • Call your leasing company and ask for a buyout quote to submit to your agent.
  • The isurance agent will need to work with you to determine if the copier or office equipment will be repaired or replaced.
  • Continue to make your monthly payments to the leasing company until the claim has been resolved.
As with all insurance claims you want to have proper paper/communication trail, make copies of the forms, make sure you write down who you spoke to (first and last name), along with the date and time that you spoke to them.

Now, if you're in New Jersey and you need to replace a copier in New Jersey, please give me a call 732.977.1211 or email me art@p4photel.com and I can assist in the claims process and help with the aquisition of a new system.

_=Good Selling=-

Thursday, October 27, 2011

Selling Copiers & MFP's "1 Awesome SellingTip"

"Sell Quarterly Payments….today"

It's with great pleasure that Scott Murr allowed the Print4Pay Hotel to share "Sell Quarterly Payments....today".  It's a good read and has it's place in our talk tracks about financing.  Enjoy!

In today’s market we have seen gross profits shrink and every deal is extremely competitive.  Price is a key component of every solution.  Sales reps often come in with similar solutions and look to win a deal based on being the lowest price.

The majority of sales professionals out there offer a custom solution in terms of products but then offer a cookie cutter lease product to go along with it.  While the product is critical, how the payments are designed can be the deciding factor on who wins the business.  You listen to your customer when it comes to the applications they need from their business solution, but do you ask the questions and craft solutions based on how they would like to pay for your solution?

What is a customer’s biggest pain point aside from an asset not performing to the customer’s expectations? The answer is billing.  If you sell a 60 month lease, that means you are taking 60 chances for your customer to have a bad experience with your solution.  60 times for cash to be applied wrong.  60 times for a customer to be billed incorrectly and incur late fees.  60 times for a bad experience with the lessor’s customer service department.  You can cut that down by simply selling quarterly payments.  If you go quarterly, now you only need the lessor to bill it correctly 20 times.

Tuesday, March 29, 2011

DUDE "Where's My Copier"

Really, where's the copier you took outta here three months ago!  The leasing company is still billing me because they're stating that they don't have the copier you took outta here, plus since you didn't get them the copier in time, they've now renewed my lease and they told me I have to make another year of payments!!  DUDE...Where's My COPIER!

I can imagine there's been many conversations like this between customer and manufacturer over the years. It's no secret that at the end of an FMV (Fair Market Value) Lease someone has to step up and make sure the copier goes back to the leasing company ON TIME!

So, who's to blame the copier rep, the copier company, the leasing company or the customer (lessee). Well, if it doesn't go back in time it's everyones fault except for the leasing company.  Remember this, "the thought of a cheap price is long forgotten after poor service". 

Good work with no screw ups does not come cheap!  If you've received a quote for a new copier, and they are the cheapest (I hate that word), plus they are promising to get the copier back on time means you've got a problem.  Don't get me wrong I've seen many screw ups from the lessee side also such as these wonderful quotes, "we can't find a copy of the original lease", "what do you mean we have to ship it back", "we have to pay to ship it back", "we didn't realize our lease ended two months ago and now we have to keep the copier for another year".

"Dude where's my copier", should never have to be a phone call that you'll have to make in the future.  Copiers companies that are on the ball will present you with an iron clad SOW (Scope of Work) on how and when it will be done and what's expected on your end and their end to make this happen. If the company you're dealing with does not present you with the SOW for the return then you'll need to move on to the next vendor.  Just and FYI, all of this should be discussed when meeting with the copier companies reps, it will quickly narrow the field of vendors!

BTW, if you want to do business with Professional Expert Copier Companies and not the cheapest (I hate that word) then click here!
-=Good Selling=-

Sunday, November 28, 2010

What's Your Average MFP Copier Lease Sale?

We posted this poll on the Print4Pay Hotel foums a few months ago. 

I know what my average lease sale is however wanted to hear from others.  I recently had exchanged a few emails with a leasing company that I wanted to do business with, however they made a statement that the lowest amount they would fund is $20 or $25K, I can't remember which it was. Any how their (leasing companies) statement was that $22,500 (I'll meet them halfway) was the number that they found to be the average copier/mfp lease sale and would they would not take a deal for less than that.  Funny, if the $22,500 was the average should there have been deals under that????

Ah, enough said on that, here's how our Print4Pay Hotel members responded when posed with:

What's Your Average Lease Sale?


$1,000 - 2,900   =  0%
$2,901-  6,900   =  18%
$6.901 - 9,900   =  53%
$9,901 - 14,900 =  12%
$14.901 - 19,900 =  0%
$19,901 plus        =  18%

So, 71% all all leases were under $9,900 and a whopping 83% were under $14,900.  Not sure why the total come up with 101%, and I'm not even going to try to figure that out.  We're going to continue to keep this poll open on the Print4Pay Hotel forums and we'll come back to this in a few months to see where the numbers are then.  I'm betting Dollars to Doughnuts that findings will be similar.

What was that leasing company thinking about? 

-=Good Selling=-

Recent MPF & Copier Polls on the Print4Pay Hotel Forums

Tuesday, September 28, 2010

Dirty MFP Leases, Done Dirt Cheap!


Who owns the customer when an Office Equipment Dealer or Direct Branch introduces a third party vendor (Leasing Company) for the financing of the MFP System? 

This question has been asked over and over in our industry.  Here's paragraph from Frank G. Cannata that is posted on Great America Leasing Corp's web site.

"The leasing companies who provide these "low rates" have to inflate the residuals in order to make it work. With the transition from analog to digital, it became painfully obvious that the residual values on the leased inventory were inordinately high and totally unsupportable.



The problem arises at the end of the lease when the dealer elects to go with another leasing provider. That is when the fun begins. It starts with fuzzy or vague end-of-lease requirements. The term "evergreen" is used when the customer has passed the period that allows him or her to terminate the lease. They often are extended without the consent or even knowledge of the customer. But that is only half of the story."

Frank also mentions the evergreen clause and also comments on how dealers try to maneuver around some of the end of lease terms to help the customer.  All of this has been going on for years, it's nothing new to us in the business. 

What's new? The first time I saw it was from Wells Fargo (if you know me you know how I feel about them, making a church make 12 extra payments on a lease because the church notified them a month earlier than what the lease contract called for), after the customer requested to return (customer sent Letter of Intent) the system, WF would then contact the customer and offer the customer to buy the unit from them, plus they would finance it!  Basically, cutting out the dealer and offering a lower buy price to the customer than what may have been offered to the Dealer or Direct Branch.  For all intentions Wells Fargo was now in the business of selling "off lease" copiers to the end user or the Dealers/Direct customer.

Now, just the other day I received a "ship to" location to return a Ricoh device to CIT.  Low and behold at the bottom of the page CIT had a quote for the customer to keep (buy) the unit, along with that they were willing to refinance the unit.  I'm guessing that CIT is now in the business of selling "off lease" copiers also.

My beef is that in all of these deals, the Dealer or Branch brought the leasing company to the party. If it were not for the Dealer/Direct Branch the leasing company would have never had the opportunity to engage with the customer. Is nothing sacred anymore?  Personally with this kind of end of lease behavior I couldn't give a rats ass about  either CIT or Wells Fargo and what happens with their device.  It's our (Dealer/Direct) customer and if you want them back then give the dealer incentives to keep the old unit instead of massing hundreds of thousands of old copiers in copier bone yards that are scattered across the country.

On the other hand there are those that say that Dealers and Direct Branches made their own bed by engaging Leasing Companies that had the lowest rate factor and the highest return on the copier. That's a good point, and you get what you pay for.  All Leasing companies are not created equal, some are very good like Great America and Clune Leasing, some are learning by their mistake and making changes, and some are still out their to enforce their contracts to make headaches for everyone.

Dealers/Direct need to take a more long term approach with who they make their bed with and those who lease need to read the fine print before they sign on the bottom line!

-=Good Selling=-

Saturday, January 9, 2010

Copier Sales "Friday Night Lights II"



Here I was in the office on Friday afternoon; we had just finished having a few vendors in for a lunch and learn. We finished up about 1:30PM and at 2PM I had a webinar schedule with an existing client for 2PM. After that I was off to a 4PM appointment for a new customer interested in a wide format system.


A little back ground on my 4PM appointment, I had called a few weeks ago about a wide format product. The DM had expressed interest and we set an appointment for later that week. I arrived at the appointment a few days later and the DM was not able to make it, so I figured I would make the best of it and ask as many questions as possible with the DM's assistant. After about 30 minutes I was done and was on my way to the next stop.

Now, with my appointment on Friday the DM gave me his cell phone number and expressed that I give him a call before I came out. Well, I made one call with no answer, 20 minutes later made another with no answer and then 20 minute later called the office to see if the DM was there and the DM was not there. The time was now 4PM and since I had to travel towards the client’s office to go home, I figured I'd give his cell number one more ring a ling. Well, the DM picked up and I stated if he had time we could still meet, I could be there in about 4 minutes, the DM agreed and off I went. I arrived sometime after 5PM by the way I had filled out an order form and a lease earlier that day, just in case, need to be prepared eh?

While there, we discussed the features, advantaged and benefits, and then we got down to the dirty which was the finance part of the system. Initially the client had balked at the 60 month lease and asked if he could put money down to lower the interest. I agreed, and we went over a few scenarios and then he dropped a bomb by asking "well if I went ahead with the order" can you hold the machine for me? His objection was that he may be building an addition. To say the least this wasn't going to help me, I explained we needed to get this placed this month, and suggested that we install the hardware and leave the network connection for a later date. He mulled it over and then asked about us financing the equipment. Ok I thought, here we go, I stated we could do that but would only be able to do a 30,60,90 and before he could answer I pulled out the "bakers dozen" lease, this is where you can offer a 13 month lease and the customer owns the equipment at the end for $1.00. You take the purchase price of the equipment divide by 12 and that's the payment to the customer.

Keep in mind that when doing a "baker dozen" lease the leasing company will take 5% of your invoice. I had explained that in order to this type of deal I would have to increase the cost by 5% top cover what the leasing company takes from us in order for him to have such a low lease rate. Well, he agreed and we signed all of the paperwork on the spot. By 6:30PM on a Friday night I was on my way home with and order and feelin good for the weekend.

So, what can we take from all of the this? Well, the objection was the interest that was paid on the initial lease. Most of the time, we sales people believe the customer wants the lowest payment which goes hand in hand with the longest term. In this case, not true! Remember there are many different leasing programs available from leasing companies that we tend to forget about, such as bakers dozen, step leases, 90 days with no payments and I'll be there are a few more out there. Go over these programs with your leasing companies or lease administrator and you may be able to close a few additional deals on Friday Nights!



-=Good Selling=-


-=Good Selling=-

Friday, December 18, 2009

Leasing Copiers "Who Stole the Cheese!"


Sniff and Scurry, two of my favorite mice.


While going through my emails the other day, I had an email from a client in the South. The email was in reference to "what is really the interest rate for a Fair Market Value lease for a copier."

The email stated that for the life of them they could not figure out the interest rate and was asking for help and advice. Well, asking me to figure out the interest rate is like asking me to get my dog to stop sniffing every pole or fire hydrate he passes. Not going to happen!

What I did enlighten them on is how copier companies figure out the monthly lease payment.

First, there has to be a rate factor that the salesperson gets from either the leasing company or the copier companies management. There are many different rates from many leasing companies and the rate factors change with the term of the lease (12,24,36,39,48,60,63 months), also the dollar amount of the lease would also change the rate factor along with the option at the end of the term (buy out).
There are primarily two different types of leases used:

Fair Market Value: Leasing company gives you the option to purchase for a percentage of the purchase price. This type of lease has the least amount of interest. True lease, tax deductible and write off every month

Dollar Out: You own the equipment at the end of the term for one dollar. This lease will have a higher interest rate than Fair Market Value. This is a finance lease and may not be depreciated like a true Fair Market Value Lease.

What's more popular?

The Fair Market Value lease, basically has four options at the end of the term. A) Ship back to leasing company at your expense at the end of the terms. B) Renew the payments at the end of term for 30 days, 90 days, or longer, check the lease that was signed. C) Trade the equipment back to the dealer and start a new lease, the dealer will then return the system for you. D)Buy the equipment from the leasing company for Fair Market Value.

How was the Cheese Stolen?

So, who is stealing the cheese? Well in this particular email, the customer wanted to find out the interest rate, which I couldn't help with, however I asked them to send me a copy of the quotes and I would tell them how much interest they were paying over the term of the lease. The next day I received five quotes.

For you newbie’s out there, as long as you have the monthly lease amount you can figure out the lease purchase price of the system or at least come close. You take the monthly dollar amount of the system and divide by the rate factor. In this case the customer was quoted $762 per month for a 60 month lease. They were also quoted a purchase price of $26,375 and they had a buyout of $9,142. This made the lease base according to the Direct Branch $35,517.

Now using an average rate factor of .0200 we take the lease price of $762 per month and divide by .0200 which equals $38,100 that would be funded to the Direct Branch for the system that had a purchase price with buyout of $35,517. Well...., we can see that someone has "stolen the cheese". If you now take the purchase price with buyout that was quoted at $35,517 and multiply it by the fair (60 month) rate factor of .0200 (fair for over $20k), the customers payments should have been $710.34. Hence the customer is getting ripped for $52 per month on a 60 month lease, thus paying an additional $3,120 over the term of the lease.
What's a rate factor?

Rate factors are given from the leasing company to the dealer or direct branch. A rate factor of .0200 means that the cost to borrow is $20.00 per thousand dollars. Thus if you wanted to prove the above numbers you would multiply $20.00 x 35.517 which would equal the payment of $710.34.

This was not a cost per copy lease, nor was service and supplies built into the lease, it's basically a game that has been played in the industry for years. Not only are they making money on the hardware but also "padding" the lease for additional profit!

To be fair, there are many different rate factors from different leasing companies, in this example I used an average rate factor. There are lower rates and higher rates that could either increase or decrease the amount to the dealer or direct branch. Most dealers and direct branches are in the average that I quoted.
Don't Blame the Salesperson

Don't blame the salesperson, most of the time the salesperson is not even aware of the average rates, there is a finance department at the dealer or direct branch that "pad" the rates to the sales person and or dictate that they HAVE to use these rates or ELSE! The salesperson is not getting the extra dollars for the unit.

In the instance above, the salesperson probably quoted the right purchase price, however they had to use a "padded rate" which increased the lease price per month. The branch received the additional profit from the lease.

Word to the wise, always when leasing ask for a purchase price for the equipment or the total amount of the order. Do some homework; ask what rate factor they are using and how they arrived at the price per month for the lease. If you think you're paying too much, you probably are.

How can you find fair rate factors? Well, that's probably the hardest part of the equation. You can always send me an email and I can give you the average for any dollar amount or term. Then you can do the math!

Oh, by the way, there are many dealers and branches that pass along rates without padding the rates, I think there are more of these than those who pad. I also think that this "padding" is much more common with direct operations than dealers. Just my thoughts!!


-=Good Selling=-

Thursday, October 22, 2009

Ask Art "Copier Lease Insurance Question"


Received this email from Philip John another Print4Pay Hotel Member ( I actually got him hooked up with Paradgim Imaging for Wide Format Products) in NY:

Hi Art

Hope all is well. I had a question for you about insurance (it could become a blog topic :) )

My client has a 8 copiers on a 60 month lease with insurance coverage from the leasing firm. In month 24, one of the copier was damaged by a flood situation.

Simultaneously they had also closed one division, so technically they now only need 7copiers.

Is it possible that the lease company receive the payment for damage from the insurance company and thereafter adjust the lease to now reflect a lower payment for 7 copiers?

Or does my client have to get a new copier to replace the old one? (assuming at no extra cost to them)

Thanks for your help.


Philip


Hey Philip:


If memory serves me correctly, the lessee (your customer) needs to file a claim with the insurance company that holds the policy on the lease. They will need to contact the leasing company in order to get the contact information.

Now, since no one knows what the policy states we can be assured of one thing, and that is that the leasing company will be paid for thier loss, and the billing of the lossed copier should stop. Your customer needs to get a copy of that policy to dot the i's and cross the t's. I don't beleive that the lessor (your customer) will have to lease another copier if they do not want to
Here's a side note for everyone in reference to insurance on copier leases, this is a profit center for the leasing company! If you can avoid taking their monthly insurance premium and call your BOP (Business Operating Policy) and have the leasing company listed at the "loss payee". In most cases this may not cost you any additional monies since your company would be covered for "x" amount of dollars for equipment. If not, have them add a rider for "x" amount, no doubt it will be less expensive than the leasing companies policy!

Art


-=Good Selling=-

Friday, July 3, 2009

Leasing Companies & MFP Copiers


I was in the field the other day and stumbled across an existing lease for eight pieces of equipment. The customer was two years into a 5 year lease. The MSRP for the equipment that was stated on the lease is around $210,000, payments should have been about $4,200, however this companies payments were over $8,000!!




At $8,000 per month the deal would have funded $416,000 back to the Direct Branch that sold the deal. Here's the kicker, how when leasing companies for the past three years will not fund more than 150% of MSRP along with holding dealers feet to the fire for overbooked deals.





Sounds to me like there is one set of rules for dealers and another set of rules for Direct Branches. It's deals like this that give reps, branches and leasing companies bad names. The sales person and the leasing company should be held accountable for the big RIP OFF!

-=Good Selling=-

Tuesday, May 5, 2009

Kyocera Expands Office Equipment Leasing Program

Kyocera Mita announces expansion of it's leasing program with Great America Leasing Corp and Wells Fargo Financial Leasing. Betcha, you thought this was going to be one of those boring Press Releases eh!

When I read the press release I was pleased to see Great America Leasing Corp as a new partner for Kyocera Mita. I have used them in the past and find them to be one of the premier office equipment leasing companies in the US today. Yes, you'll pay a little bit more to have them finance your lease however at the end of the term, you'll be happy with the return policy and the way they conduct business.


On the other hand, I was appalled to see that Kyocera Mita also hooked up with Wells Fargo Leasing. If you're a member of the Print4Pay Hotel message boards, you would have read the horror stories that reps have posted in reference to Wells Fargo Financial Leasing. Did someone not do their homework??


I can tell you of one situation from two of my customers, nearing the end of the term of the lease, where Wells Fargo Financial Leasing actually released the old equipment back to the customer for "x" amount of years with a $1.00 buyout. They did not notify the dealer in advance, they just took it upon themselves to call the customer and offer to release them the copier. One of my customers bit and the other did not. Traditionally, all Wells Fargo leases have a small window of time where the customer can send their letter of intent to return the equipment at the end of term, and if the customer misses this window, Wells Fargo will renew the lease for ONE YEAR! No ifs ands or buts, they are locked in. I hope the people at Kyocera negotiated different lease terms for their customers.


A word to the wise, read the lease you are going to to give to the customer, and if you're not happy with it, neither will the customer.


-=Good Selling=-

Monday, October 20, 2008

Top 5 Items when Leasing or Purchasing an MFP Device

These are my top five items I would address when needing a new MFP/Copier.


  1. 1. Know your present and future needs: Since almost all MFP/Copiers are leased, you need to have a handle on your present and future needs. Will I need Network faxing or walkup faxing, scan documents to email, scan to folder, walk up authentication, TWAIN scanning, paper sizes needed to print, scan, fax or copy, color scan, color copy, color print.

  2. Know what your existing Costs are: How can you make a decision on a new product if you don't know your existing costs. Current Lease if any, costs for supplies, cost for service, cost for maintenance agreement, how many sheets of paper you have used for printing or copying in a week, month or year.

  3. Interview your vendor: Ask for references, ask how long the rep has been with the firm, ask how long they have been in business, ask about third party software, its not just about printing, copying, scanning and faxing anymore. Today there are many third party software solutions that will integrate with your mfp to simplify or increase productivity. Ask for quotes on three different systems that he or she thinks would meet your needs.

  4. What is the Cost: When leasing, ask about the end of lease options. What is best for you $1.00 purchase option or Fair Market Value. Ask about hidden charges such as documentation fees, insurance, interest rate, lease return clause and return fees.


  5. Ask " How Can We Save Money" without losing productivity or quality: Any rep worth their weight in salt will be able to structure a cost savings proposal for you. However, you need to ask.