This letter raised a few questions:
1) How did Ricoh know that my church has a new Ricoh Copier?
2) Where did they get that information from?
3) Is this going to happen with all of my accounts?
So, I'm thinking this through trying to figure out where Ricoh got the data from, I thought it couldn't be Aficio League because we black out the customer name and address on the invoice and we don't give them the customer name. Ok, so I remembered that I used NCPG (national church buying group) pricing for this account.