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Saturday, March 26, 2011
MFP Industry Notes for 3/25/2011
- Sharp announced it has acquired a large independent Ricoh copier dealer in England, named IOT Holdings. Details:
o IOT was originally founded in 1964
o Was not a Sharp dealer, so MIF will be converted
o Offices covered entire country
o Specialized in managed print services
o For CEO, Martin McCarney, will remain on board reporting to Paul Molyneux, Managing Director of Sharp UK
o Purchase price not announced
- Sharp just held its annual dealer meeting in Las Vegas, and main attraction to its dealers was the new 10.1” color touchscreen LCD on new MFPs that works similar to an Apple iPhone with its multi-touch functions. The theme for meeting was the new “UI” which stands for User Interface.
- The G-7 group of countries decided to take action to weaken the value of the Japanese yen. The recent earthquake, tsunami and nuclear plant problems caused the yen to rise, impacting the profits when Japanese goods are sold overseas. In addition:
o The Bank of Japan pumped an additional 3 trillion yen into money markets Friday to keep financial markets stable, the fifth straight day of action.
- Xerox announced it sold an iGen4 110 production color system to the University of South Africa printshop.
- Xerox announced it won a managed print services contract from the City of Rochester, New York:
o Claims it will save city more than $2 million
o 5 year contract
o Reduced total number of devices from 459 to 168
o Contract included 24 of the ColorQube color wax copiers
- RISO announced that its high-speed ComColor color inkjet printers (which are actually made by Olympus), are now compatible with transpromo and forms solutions from Solimar. It also announced availability of MICR (magnetic image character recognition) ink for check printing applications.
- InfoTrends estimates that over 10,000 lawsuits have been filed against desktop printer manufacturers in regards to alleged premature replacement of supplies. Customers are claiming that the printer forces them to change out the cartridge, even though the cartridge is not completely empty. Companies named in the lawsuits are Brother, Canon, Epson, HP, Lexmark and Samsung.
- The supply of ink and toner cartridges for devices made by Canon (which HP relabels), Epson and Kyocera may be impacted by the temporary closure of plants in Japan.
- Canon announced the following plants in Japan are temporarily closed:
o Utsunomiya = optics
o Oita = compact printers
o Toride
o Ami in Inashiki-gun
o Hirosaki
o Yuki
o Tsukuba – chemicals
o Fukushima
o Kasama – plastic molding
o According to the BBC (British Broadcasting Company), three of the above plants suffered serious damage
- Former IKON executive, Steven Yeffa, was hired as a CFO for Solar Universe, of Livermore, California.
- MGI announced it sold a MGI Meteor DP60 Pro production color system (based on engine from Konica Minolta) to Alphagraphics printshop of Macon, Georgia.
- Equitrac announced that it won contract from its 25,000th customer, with the inking of a deal with John Moores University of Liverpool, England:
o reduced printing by more than 4 million pages per year
o supposedly will save $250,000 per year
o cutting paper usage by 23 tons
- Gartner released its finding of U.S. MFP sales during last quarter of 2010:
o claims that Canon had most marketshare with 18.6% of sales (even though Canon does not certify its numbers)
o totals include low end products sold through websites and office supply/computer superstores
- Hewlett Packard’s Ann Livermore, Executive VP of Technology Solutions Group, stated “HP is particularly interested in acquiring intellectual property to support vertical markets…”, thus implying that HP is going to buying up software companies
- A Delaware judge late Thursday ordered that the letter that led to former Hewlett-Packard Chief Executive Mark Hurd's August resignation be unsealed.
o A lawyer for Mr. Hurd, Amy Wintersheimer, said in a statement that she planned to appeal the decision, meaning that the letter won't be made public anytime soon.
o The letter detailed his alleged improper relationship with a female employee
- Balboa Capital of Irvine, California, announced it is expanding its copier lease division, by hiring former employees of Great America Leasing.
-=Good Selling=-
Saturday, November 20, 2010
ComCOLOR Where are You!
It's been over a year since I've seen Riso's ComCOLOR devices. At first I was skeptical of the quality and thought with that type of quality and the MSRP there’s no way this system can make a dent in the office equipment industry.
In late November of 2009 I was shown samples of the output from the ComCOLOR; basically it was Riso’s test sample file field kit. The images were awesome and I was blown away. With the quality I saw and the MSRP I figured there was a place for this system.
Thus out with my sample packs I went, I picked up a few accounts that were highly interested and two actually came in for a demo. I almost sold a ComCOLOR in December of 2009, however it never got delivered (that’s another story to tell, thanx RISO), and I’m kind of glad it didn’t. I had secured another demo prior to the Print On Demand Show in Phili of 2010. My client loved the speed and the output was acceptable for the end product he needed to produce except for one tiny thing…….. bleed thru of the image on two sided documents were not acceptable. Well, back to the drawing board, off to the Print On-Demand Show to look for the Holy Grail, I was sure I’d find the right paper at one of the largest shows on the East Coast. As I went from paper vendor to paper vendor, all had nothing to offer, ohhhh bother…….., this was not good. I then went to the small booth where Riso was showing the ComCOLOR and they sighed and exclaimed as of right now there was no paper that would limit the bleed through, however we have this awesome inkjet paper (11x17) but….it’s a little high with a cost per sheet of .12 cents (this is from memory now and at my age it’s a little tougher and tougher every day), ooohhh bother, .12 cents won’t cut it either.
So as the hours turned to days, the show was over and the days turned to weeks and the weeks went to months there was no Holy Grail for the paper. What I did realize after the show is that all of the print samples that I was showing was printed on premium ink jet paper that had a cost of .12 cents a page, don’t ya think there should have been a label or something, maybe a disclaimer??? Ooohhh bother, I should have been more diligent in asking about the media.
We’re now almost a year later and I have to tell you, I haven’t sold a ComCOLOR and haven’t seen one in the field, your guess is as good as mine to where they are hiding. I’m still trying to pitch the quality and speed however the MSRP price of these units are way over priced and probably the reason why you don’t seem em in every CRD or Print Shop. Now with Memjet heads finally coming to market in various systems like the Astro1, I think we can count the days of the demise of the ComCOLOR and possibly RISO.
Since August 9th there's been seven blogs on their www.risoprinter.com site, last year at this time before Murphy left they had a few blogs posting every week, plus they were tweeting the heck out of the product. It seems the ComCOLOR is grasping at straws; one blog based on MPS, another for single pass promo and secure MICR. In their latest blog they tout that Imaging Channel (not sure who they are, will research) had taken a “fresh look” at Riso’s Youtube video, if you ask me, maybe Imaging Channel should have tried one of these and then asked themselves if they would fork out 40K-70K for so so color.
Riso, I’d love to sell your product, however maybe it’s not ready for me or I’m not ready for it, or maybe we’ll never understand each other.
-=Good Selling=-
Thursday, April 22, 2010
Print4Pay Hotels AIIM/On Demand Show Coverage Part II
Today was the last day of the AIIM/On Demand Show in Phili, while I could only commit to one day, I still have more to blog on for everyone. Can't wait until next year when the show moves to Washington, DC. There will be three shows in one! AIIM, OnDemand and ITEX, this should be a killer and I'll be saving my money for a P4P Hotel Booth!
On my second leg of the event I wanted find out more about Aqueous/UV coatings, how its done, the speed, the cost of the machines and the cost of the consumables. I stoped at KOMPAC, didn't even know they were located around the corner from me. On the low end they had a device where you could hand feed sheets for a UV coating, they use a liquid that comes in one gallon containers, you hand feed the documents in the liquid is dispered onto the paper and then the document/printer piece is subjet to a UV light thus turning the liquid into a solid. Producing a varnished/high gloss document. Cost is estimated at .01 to .02 cents per square foot.
I looked at this technology because of the ComColors, since they can't print on gloss and the print is a dull/matt finish. Lowend price for the one system was 18K and then you could add a sheet feeder to it, didn't bother to price out the sheet feeder. I've heard there are less expensive systems however I did not have the time to vist all of the manufacturers that were there, seems like there are many players in this market from the low end to the high end.
From there I went to look at envelope presses, what's and envelope press you might ask. Well it's nothing more than a glorified laser printer with some enhancements. The boot I visited was from Xante, there they had two oki 9850's. Cost per image per envelope is estimated at .02, I;m thing more like .025-.030
The first was outfitted with a top down envelope feeder and exit conveyor feeder, this system was had a variable resistor to control heat and another for ..............uh, I don't remember,,,I'll get to my notes in a moment. The first Illumia as Xante calls $15,995 and had a speed of 60 envelopes per minute. The other was another 9850 however this was equipment with a fieryor some color matching software and that device was around $20k. How many envelopes do you have to print to get back your investment?? One printer I spoke to the other day told me that he would resell the envelopes for .15 cents each!!! That's alot of money for branding huh!! So, basically you'd have to sell 133,000 envelopes and or have a minimum volume of 2,700 envelopes a month just to turn a small profit! Alas, this product is HOT! Mark my words, every print will have one of these in the next 5 years, whether it's laser or inkjet, this is the last part of a shop going digital!! Oki, took my advise and finally came out with thier own envelope printer a few months ago, Ricoh did not take my advise and it seems to me that right now, Oki is capturing ALL of the consumables in this lucrative market.
Bad things I've heard about these presses, light creasing with corners, really not a big deal, some printers have gone to side flaps. Other is the cost of consumables, especially if you buy from Xante! Again, I mentioned to RISO that they need to take thier technology a step further and develop and inexpensive inkjet envelope press, Riso could do this for a penny and produce evenlopes at a speed of 180-300 per minute!!!
Thats's it for now, more to come when I have the time, end of the month for me!
-=Good Selling=-
Wednesday, April 21, 2010
P4P Hotels Take on AIIM/On Demand for 2010
Well, I excited to say that there was a large crowd waiting to get on the show floor and when I left there was still alot of volume. More than I expected and much more than last year!
I overheard many vendors speak about the volume and the interest from buyers!
My first mission was to find paper, actually paper for my ComColor. I was in pursuit of a 15 oe 18# smooth paper that asborbed ink well and had a high opacity. Actually I thought I'd be coming home with sample paper paks to test the next. How the heck did I know that paper suppliers do not bring samples to hand out anymore!! arghhhhh, hopegully all of my samples will arrive in the few days or so!
If you haven't checked out paper suppliers lately, you really need to, there are some awesome stocks, weights, colors, waterproof, etc.... could help us sell an extra few units a year.
From there I was off to the ComColor booth to see if they had any papers that matched my critera, they did not and stated that they were looking for the same thing I was. I met the Manager of Field Marketing and spoke to some of the others there in reference to my thoughts for the ComColor and where I think it has the best chance of success.
They are looking for different channels to sell the ComColor like paper suppliers, graphic art suppliers and dealers that sell mailing equipment. I agree with the last one and disagree with the others. A statement was made that the old Riso's were sold to mainly churchs and they felt the existing line of RISO dealers did not have the knowledge nor the resources to move the ComColor's. I told them that if they want to move these boxes and or get them mainstream they need to lower the MSRP to the 25k - 30K range, they could do this if they changed the ink cartridge for the 3010 or the 3050 and charged more for the ink. Capturing 100 million pages per month and increasing the color ink cost by only one penny would result in an additional million dollars of revenue per month, thus far offsetting the reduction in price on the units.
With that off I went, I did see an old friend from NJ on the way over to my next stop!
From there I was on a picture taking mission and went to see the new KM 8000 color press. I was amazed at how small the print engine was!!!! With all of the accessories we're talking 20-30 feet in length! Like I said I was on a mission and then traveled to the Canon booth.
Canon as usually had a small army there!! The must have been 100 reps from Canon or more. They had a full layout of solutions for SMB's and had all of thier products there.
more to come.......
Thursday, April 8, 2010
Could RISO Corp be For Sale?

Just today, I heard another Rumor that RISO has closed all of their technology portals and techs were now running Direct Branches! The later with the technology portals and the Direct branches comes from a reliable source, but ya never know.
Personally, I think the new ComColor is an awesome box and has a place in todays market and I also believe that this is the printing technology of the future.
Does RISO have the financing and the clout to succeed and bring future models to market, such as a 50, 60 or 70ppm device? I'm no expert, but what I can tell you is that I've probably sold 4 duplicators over the past 2 years, compared to selling at least 10 or per year in the past. The furture is not in the Digital Duplicator!On the other hand how many companies can afford to dole out $50,000 for a ComColor, seems to me its a pretty hefty price to pay for "News Color".
If RISO was bought by the likes of Canon, Ricoh, KonicaMinolta or Xerox, I'm sure they could get the manufacturing costs down and make the ComColor more affordable. I beleive the street price of the systems need to be in the $25,000 range. It's all about the ink, it's the consumables that carry the day and keeps the profits flowing. right?
Another note is that RISO had bought back some of thier stock in June of 08. So, what's RISO to do?
With Memjet on the horizon of commericalizing it's first generation of print componets can the likes of Xerox, Ricoh, KonicaMinolta and Canon can take a wait and see approach or do they need to make a move and buy RISO?
-=Good Selling=-
Monday, March 29, 2010
HP's Edgeline Missed the Resurrection Ship
Seems like HP's Edgeline has missed the departure gate for the Resurrection Ship.
Rumors state that the Edgeline is being discontinued....also certain reports indicate that HP will support all MIF's for 5 years.
Bloggers like Greg at Death of the Copier and I have blogged about the Edgeline and from time to time gave our opinions as to why the HP Edgeline is now considered the "New Coke" of the Office Equipment Industry.
In one report it was suggested that the demise of the Edgeline was based on the market still favors laser technology. Maybe, just maybe the Edgeline was ahead of its time. When the Edgeline was released (about May of 2007) most of us were enjoying the fruits of our success and we weren’t overwhelmed with a multifunctional ink system that produced average business color for a penny or two less than its laser counterparts. Also no one was interested is saving a few additional pennies for accent color, hey times were good and HP had to WOW us and they didn't. What about NOW? With the current drag of the recession, cost is first and foremost on everyone’s mind. Why can't the HP Edgeline make a comeback with some minor teaks with speeds and feeds and a much lower MSRP.
A recent release from Lyra "Lyra expects commercial ink jet printer technologies and products to play a significant role in the future growth of the digital imaging industry. Leaders from major OEMs such as Canon/Océ, HP, InfoPrint, Kodak, and Screen as well as print head manufacturers and ink and media suppliers are converging to advance commercial ink jet technology."
I believe the office market is ready for inkjet technology, in a previous blog about Riso's ComColor (ink); we coined the technology as "News Color". Meaning, color documents that are read today and gone tomorrow, why in the world do we need laser color to market our services, products, and or information bearing media if it's going to read today and gone tomorrow.
If you believe that we've been in the Great Recession, then you'll probably agree that all of us will be more conscious of our costs moving forward, who wouldn't. Thus, the emergence of less expensive print technology that will cut costs and help the environment should be a no brainer. Of course MSRP's along with speeds and feeds have to be in line with current laser technology.
-=Good Selling=-
Thursday, March 11, 2010
What will shake up and rattle the office equipment industry?

Ricoh changes name to Ikon Americas Corporation 11%
Canon really does buy the Toshiba MFP business for distribution 23%
HP buys XEROX 23%
Sharp's A4 products outsell Sharp's A3 products 24%
None of the above 4%
This poll was more for humor than a scientific offering. However Riso has made a splash with ComColor and if they ever come out with a 40, 50 , or 60ppm unit, then I think they'll have industry giants shakin!
How about Ricoh changing the name to Ikon or HP buying Xerox, yeah it will never happen. Toshiba MFP division is still out there, could be time for someone to step up to the plate, maybe Kyocera? Just don't seem how Toshiba can sustain the MFP business with such a low market share.
Have fun with this poll, and visit the P4P Cafe when you can!
-=Good Selling=-
Tuesday, March 2, 2010
Print4Pay Hotel coins New Phrase for Office Equipment Industry "News Color"
Today was pretty eventful day on the road for me.
For those who follow me, you all know I'm really excited about the new ComColor products from Riso!
Earlier today I had an appointment at one of my print shop accounts, with me I brought a sample of a 32 page booklet that was given to me from a prospect for a ComColor device.
The reason I brought him the book was two fold, A) The prospect told me he needed to see samples print from the ComColor on the same type of paper that was used in the printed booklet. I'm no expert on paper and web press, thus my reasoning for getting my expert involved. B) I needed an education on different types of paper and how a web press works.
Here' what I found out today, the paper used for the booket was classified as 16lb offset (newspaper stock), my customer suggested that I find a 16lb offset opaque paper (he actually contacted his supplier and they provided me with sample sheets) and that would help prevent bleed through (from using a thin sheet of stock) from the ink that is used from the ComColor.
For the last week or so, I had been looking for some type of term to define the type of color that the ComColor or any liquid ink based MFP reproduces.
Well...., from here on in I'm calling the type of color that's reproduced on the ComColor as NEWS COLOR! We've got laser color, we've use B2C Color and walla now we have NEWS COLOR.
What defines NEWS COLOR? I'm using "read today and gone tomorrow", the color that you'll see in USA Today or other newspapers, along with flyers and leaflets. NEWS COLOR can be used to represent the type of color that ink based MFP's can reproduce. News Color seems to be a perfect description and I'll be running with it. More to come on this!!!
-=Good Selling=-
Thursday, February 18, 2010
Riso ComColor Review
To tell you the truth, I was always skeptical about the Riso's new ComColor devices. The engine technology is ink, it's simple and the new ComColor's from Riso seem to be a hit and not a bust like the HP's Edgeline.
There are acutally six different models, the 3010 and the 3050 are 90 ppm full color devices that will copy, print and scan letter and legal only. The 7010 and 7050 are 120 ppm full color devices that will copy, print and scan letter, legal and ledger. Then there's the flagship models of the 9010 and the 9050 capable of 150 ppm color that will also copy, print and scan letter, legal and ledger.
Today, I had the chance to print various documents to the 7050, to say the least, I WAS IMPRESSED. This was my first "hands on" for the equipment. I printed a 12 page full color 11x17 booklet (saddle stitched) in about 15 seconds and a 32 page booklet (saddle stitched) in about 30 seconds. Not only was I impressed with the speed, but these speeds where acheived with the highest quality settings. I used 300x600, line smoothing and error diffusion , the quality of the color was exceptional! Since the ComColor uses ink, of course it won't give laser output, but it will give you knock your socks off color at a great price of three and a half cents per page and don't forget about the speed!
I also took notice that with the standard printer driver you also had the capability of using a 70 line screen and a 100 line screen. I tested these two screens on the booklets and again the output impressed me.
To me the ComColor's mantra should be "Print Shop in Box", it's a little limited with very heavy stock, however I was able to run 90lb index two sided with out a hitch. I also test pressure seal paper which fed very well and also produced very good quality.
The unit I tested had an MSRP of about $65,000. The system is designed to run 500,000 pages per month.
Where do I see this system making a big splash? Direct Mail and in house CRD's. Direct Mail has an awesome application with pressure seal paper. For just pennies, you can produce full color direct mail pieces that can include the outbound postal indicia and the return "reply card" postal indicia. The entire piece can be printed two sided with the variable data. No more boring direct mail letters in monochrome, combined with the pressure seal paper and color, this is an awesome solution for all Direct Mail Companies.
It's late, I think the ComColor is a winner, and give it a ten! Can't wait to see the next generation of these models. Maybe they'll get the price down to make them affordable for the SMB market.
-=Good Selling=-
BTW, if RISO is reading this, thanx for helping
Sunday, January 24, 2010
Print4Pay Hotel closes Office Equipment Poll!
This was a poll I had running on the Print4Pay Cafe blog for a few months. It was more tongue and cheek. I forgot to add a line for Canon buys Oce? (arrggghh)
What's the next big development that will shake up and rattle the office equipment industry?
Here's how the voting shook out:
RISO will enter the MFP game and make a splash 14%
Ricoh changes name to Ikon Americas Corporation 11%
Canon really does buy the Toshiba MFP business for distribution 25%
HP buys XEROX 19%
Sharp's A4 products outsell Sharp's A3 products 26%
None of the above 5%
Let's see Riso has entered the MFP market with their ComColor Devices, Canon did not buy Toshiba but they did make the move on OCE. Sharp, we've heard the A4 MFP's have been selling well.
Look for a new poll next week on the Print4Pay Cafe!
-=Good Selling=-
Tuesday, November 10, 2009
MFP Weekend Industry Notes from 11/08/09

- According to IDC Research, MFP sales were down only 6% during second quarter of 2009, versus second quarter of 2008. In contrast, the entire hardcopy peripherals market (including printers), was down 21%
- Hewlett Packard has 40% of the computer peripheral market in units, according to IDC Research. Following HP is Canon, Epson, Brother and Lexmark.
- InfoTrends states that the recession has driven more to consider outsourcing their document needs. 20% of businesses surveyed stated that they will outsource in 2010.
- Canon stated that its digital radiography system sales in China are up 100%, as the Chinese government stated it would invest $124.5 billion over next three years to revamp its medical system.
- More details on Canon’s third quarter financials:
- revenue down 21.5%
- operating income was down 53.6%
- operating profit up 33.6%
- net income fell 55.8%
- revenue from America’s fell 24%
- Office equipment accounts for 2/3’s of revenue
- Copier revenue down 28%
- B/W MFP revenue down 31.3%
- Color MFP revenue down 29.4%
- B/W MFP unit sales down 26%
- Color MFP unit sales down 15%
- Color MFPs account for 27% of units and 48% of total MFP revenue
- Laser printer sales down 26.8%
- B/w laser printer sales down 38%, color down 15%
- Laser printer unit shipments (most sold by HP) down 60%
- IDC Research stated the following on imaging infrastructure in corporate America:
- as much as 5% of business’s revenue is spent on document production and management
- as much as 0.2% is spent directly on printing hardware, supplies, maintenance and help desk support
- remote management of imaging assets allows companies to save as much as 8% to 41% per year on spending on hardcopy devices, IT support and consumables
- current installed of fleet of faxes, copiers and printers are operating at just 5% of their capacity
- Mark Bardin of Granville, Washington, was sentenced up to 6 years in prison after he pleading guilty to making fake $20 bills using a color copier.
- Ronald Thacker of Nashville, TN was arrested after attempting to use fake $20 bills to go bowling at Just One More Sports Bar. Police stated bills were made on a Canon color copier.
- Okidata announced it has promoted Doug Whetzel to VP of U.S. Commercial and Public Sector Sales, reporting to Greg Van Acker, VP of U.S. Sales.
- Riso donated a working, see-through HC5500 high speed color inkjet printer to the Museum of Printing in Andover, MA.
- MWAi, maker of remote device management software for dealers, announced it hired former IKON executive, Steven Stegman as Customer Engagements Manager.
- New York attorney general, Andrew Cuomo, filed an 83 page complaint in a U.S. District Court, claiming that Intel Corp. bribed and threatened computer manufacturers to block the sale of rival’s products in a “worldwide, systematic campaign of Illegal conduct”.
- Panasonic made its tender offer of $4.5 billion to acquire all shares of its rival, Sanyo.
- The following data was released about consumers:
- Wikipedia has more than 13 million articles
- 100 million videos are viewed on YouTube every day
- 65,000 new videos are uploaded to YouTube every day
- 400 million blogs are now in existence
- Flickr contains more than 3.6 billion images
- 5 billion minutes are spent on Facebook every day
- EFI announced that it will hold its next EFI Connect trade show in Las Vegas on 4/18-21/09.
- The Printing Industries of America released the following data about sales in the print for pay marketplace:
- Sales in first half of 2009 are down 4.75%
- Digital print sales are down 10.63%
- Inkjet print sales are down 96.48%
- 68% of printshop owners reported a decline in profits
- Employment levels decreased by 6.9%
- 73% of owners do not expect hiring levels to pickup thru first half of 2010
- 15.9% of sales are from digital devices
- eDigital Corp. of San Diego, CA announced it is filing a patent infringement suit against companies it claims are violating its flash memory patent, including; Canon, Kyocera, Nokia, Pentax, Panasonic, Roland, Marantz, Imation, Polaroid, TEAC and others.
- CFO magazine reported data on equipment leasing in the U.S.:
- Volume of new business declined by 31%
- 5.6% of receivables were not paid in more than 30 days
- Losses rose from 2.05% to 3.01%
- Total number of employees at leasing companies down 10%
- Income down as much as 20% due to increased credit losses
- Arizona State University announced it is saving $10,000 per year in its construction purchase order department, by implementing eCopy systems. (ASU has contract with Canon Business Solutions)
- Ricoh announced that its Aficio MP 6001/7001/8001/9001 series of b/w MFPs won the “5 Star” award from BERTL.
- Ricoh announced that it sold an Aficio PRO C900 production color system to the Girl Scouts of Wisconsin, located in Milwaukee, WI. The system will be used to print membership certificates, solicitation letters and training materials.
- IKON, a division of Ricoh, announced that the University of Arizona agreed to renew its copier contract. IKON won the contract 5 years ago.
- A group of HP pension fund investors, who claimed that HP erred in handing former CEO Carly Fiorina a $21 million severance package, lost their lawsuit in the U.S. Court of Appeals.
- A company in China that makes offset printing presses, is going public to raise cash for growth. Details:
- Douyan Printing is incorporated in Wyoming, but manufacturing is in China
- Company manufactures 15 different types of single color presses
- In future will launch multicolor presses, auto booklet maker, and a paper cutter.
- Company has 1,339 employees
- reported net income of $32.6 million on revenue of $10.6 million
- hopes to raise $47 million
- CEO is Christopher Holbert, who is paid $280,000
- COO is Xiqing Diao, who is paid $42,650
- CFO is William Suh, who is paid $$192,000
- Will market to the 90,000 printshops in China.
- The United States Postal Service announced that there will be no postal rate increases in 2010, including First Class, Standard, and periodical rates.
- Since Fujitsu (no relation to Fuji) sold its hard drive business, the only unit continuing to operate out of its Sunnyvale, CA, North America headquarters is the document scanner business. CEO is Etsuro Sato, and Scott Francis is VP of Marketing.
- During Kofax Software’s recent TRANSFORM event, it had some of its customer speak about the use of Kofax products for document management, including executives from:
- Catholic Healthcare West (CHW)
- Boeing Corp.
- Pharmaceutical Product Development, Inc.
- Oppenheimer Funds
- In an effort to cut costs, David Patterson, governor of New York, ordered state agencies to:
- “except under compelling circumstances, agencies are to implement double-sided printing”
- “eliminate personal printers, except in cases where an accommodation must be made for a person with a disability”
Wednesday, October 28, 2009
RISO ComColor is a "Rising Star"
When I first heard about this product I was not impressed and thought there's no need for a system like the comCOLOR.
I want to keep this short, however the customer also wanted to make some other changes like adding spot color, and or full color when needed, but most of the time black was going to be the ticket. But they needed speed!!!
ComColor to the rescue!!
The solution was to add two comcolor devices that will print in black or full color at 120 pages per minute (they can also print in tandem at 240ppm), capable of variable data, and capable of handling the print stream from the PB mail server. The cost per page for black was .0056 and the cost for full color was .026 (consumables). But the savings, where was the client going to save?? We suggested pressure seal paper for those not familiar with pressure seal paper go here. With maximum discount we were able to price of pressure seal paper at .03 per sheet (legal), and then suggested that one panel be used for the outbound postal indicia and the another panel for the inbound postal indicia. The other panels would be used to print the data and the message for the direct mailer. Did you see the savings yet? The customer was able to stop buying a quarter of a million envelopes per month to the tune of $32,500 per month!!!
The end result is the customer could do every mailer in full color and still save .07 cents per piece or a cool $17,500 per month and have his investment paid off in 6-8 months!!!
What's the moral of this story, do your research on products, keep your eyes and ears open, and you'll find cool solutions like this that will help drive business.
BTW, the client loved the quality for his direct mailers!! Every direct mail company should have one of these!
-=Good Selling=-
Monday, October 19, 2009
Color Copying & Printing Can Be Expensive (Unless....)
About a week ago, David and I had the chance to speak for about an hour on some of the everyday costs associated with color copying and printing.
Color Copying Can Be Expensive (Unless…)
About 14 months ago, Citigroup issued a memo to its employees announcing a new corporate cost-cutting policy. The memo stated that “the use of color copying and printing dramatically increases our copying and printing costs. Color presentations are unnecessary for internal purposes; therefore going forward color copying and printing should only be used for client presentations.”
To help reduce these unnecessary costs, the memo also stated that color photocopiers would be removed altogether from some Citigroup office locations. Somehow this internal memo got in the hands of the press. The story was picked up by CNN and others, making for interesting discussions about how far a big company would go to cut its costs.
Looking back on this story (which you can view here), one of its interesting aspects is that it occurred before the national financial meltdown and before most executives really started worrying seriously about cost cutting in a fight for the survival of their enterprise. As the economy begins to emerge from its current crisis, some managers will start to think about investing for the growth of their organizations. What will the fate of color copiers be? Will the color-printed page be considered an “unnecessary” expense?
For many, perhaps the answer is yes, especially considering that the market price for toner-based color MFPs ranges from about five to eight cents per color copy. When a black & white page can be printed for well under one cent per page, how can an organization justify such an exponential increase in costs just to add color? Since the market price of color copying isn’t likely to fall much further anytime soon (mostly for technological reasons), the best chance for organizations to justify printing in color would be some new technological breakthrough to be introduced.
Technological breakthroughs in printing don’t happen very often, but one happened this summer when RISO introduced its new family of ComColor high-speed inkjet printers. With color costs per page as little as one cent and with an average CPC of about two and a half cents, this unique product launch has already begun to disrupt the MFP market. What’s more is that RISO’s ComColor also has a very aggressive cost for monochrome output, which can be less than a half cent per page.
What these low operating costs mean is that an organization would pay about the same low cost for black on ComColor as it would ordinarily pay for output on a high-speed monochrome MFP. It also means that color output could be produced for about half the cost of color-enabled high-speed MFPs. Further, ComColor’s color costs are comparable with the monochrome costs of many other devices like laser printers and workgroup MFPs.
Because ComColor uses an inkjet technology, its color output doesn’t have the same appearance of that produced on a color laser printer or other toner-based color MFP. ComColor also doesn’t print on glossy paper. But in an office environment, how “necessary” (as Citigroup might ask) is it for users to print everyday documents in vibrant graphic-quality color on glossy paper? In a 2009 InfoTrends survey, enterprise workers stated that their most frequently printed office applications are word processing documents, emails, spreadsheets, presentations, and web articles. Certainly, the majority of these types of documents shouldn’t typically require laser-quality output. If they can be printed attractively and effectively in black for less than a cent per page and in color for only a small amount more, then it is difficult to understand why anyone would want to pay “unnecessary” incremental costs.
Sure, there are some features that electrophotographic (toner-based) MFPs have that ComColor lacks. Yet, there is no comparison when it comes to productivity and reliability in higher volumes. ComColor’s print speeds of 90 to 150 pages per minute, whether in black or color, with static or variable images, on regular paper or card stock, or in simplex or duplex modes. There is no reduction in speed. In terms of reliability, ComColor’s heatless inkjet imaging process and its simple, but advanced paper-handling system make this device a true office workhorse.
The bottom line is that color printing can be expensive…unless you select a device that is specifically engineered to produce attractive color pages at the lowest possible cost and at the highest possible speed and reliability. There are many other features and benefits of this new breakthrough technology. If you’re interested, you can learn more at http://www.newinkjet.com/. If Citigroup knew what ComColor could do for its communications costs, its executives would perhaps still be rolling out their color MFPs. The only difference is that they might be rolling in new ComColor high-speed inkjet printers to replace some of them.
David Murphy
RISO, Inc.
Note from Art: Where are the vertical markets for the ComColor? I have one, and it's a killer app for this system. Guaranteed to capture 200-400K per month and even higher numbers. I'll be blogging about this in the next few days. KILLER APPS for the ComCOLOR!
-=Good Selling=-
Friday, October 16, 2009
MFP Weekend Indsutry Notes 10/16/09

- One solutions vendor buys another. Visionet Systems, a business process outsourcing firm in Cranbury, NJ, announced it has acquired eDoc Synergy of Chesterfield, MO. eDoc was founded by Affan Waheed, a former employee of Express Scripts, and provided a service to digitize medical records.
- Microsoft is set to launch Windows 7 operating system on 10/22/09. According to IDC’s Director of Vertical Industry Practice, Mark Walker stated; “The operating system is meaner and cleaner than its predecessor. It has gone back to the first principals.’
- The falling value of the US Dollar continues to pummel the MFP industry. For example, Zacks Investment Research said the following about Canon; “We believe the sharp appreciation of the yen is eroding Canon Inc’s revenue and profits. The company expects to improve profitability through product launches and cost-cutting efforts. We expect revenue in 2009 to be hurt by weak consumer spending and worsening global economy and believe the company will struggle to meet expectations in fiscal 2009. We maintain our SELL recommendation on Canon shares.”
- In an unusual effort to increase sales, Riso is running ads for its new high speed color inkjet systems in a electric utility’s website. The eCatalog is from BC Hydro, a large electric utility in Canada.
- Offset press maker, Heidelberg of Germany, announced it will cut an additional 1500 jobs to boost profitability.
- DocuForce, a dealer in Kansas, won a copier bid from Butler County for color and b/w models. Total revenue not announced.
- Buyers Labs Inc. (BLI) gave a 5 Star rating to PrintAudit 6, a rules based managed print services software package.
- Document management use in healthcare can help avoid costs in an audit of Medicare payments. Since the government started their audits (called RACs), in just 5 pilot stated, $993 million in Medicare overpayments has already been recouped. The RACs expand to all states in 2010, and supposedly require 5 times as much research as a traditional audit.
- A federal judge in Texas has dismissed Hewlett Packard & Lenovo from an inventor’s lawsuit accusing them of infringing on a patent related to modems used in the company’s computer product line.
- Hewlett Packard is apparently considering making another acquisition, after is just swallowed EDS for $13 billion. Industry authors believe the company will buy Brocade Communications Systems Inc., which makes routers and switches for blade computer servers, as well as software. Some analysts place Brocade’s value at $4 billion.
- Is getting rid of all paper files a good idea? The U.S. National Archives announced that based on its testing, CD/DVD experiential life expectancy is only 2 to 5 years, even though published data life expectancy is often cited as 25 years or longer. Why is this? The dyes that record data in the CD/DVD material can be impacted by the environment, and lose their data. The phenomenon is called “Bit Rot”.
- The City of Denver’s faulty printer allows drunk worker to keep his job. Apparently John Delgado, who was caught drinking on the job, could not be fired when the printer attached to the Breathalyzer machine failed to print out the test results.
- Lexmark now shipping the T656dne, which is an A4 b/w desktop b/w laser printer, with a 7” touch screen color LCD, and 55ppm for $1999.00.
- Lexmark won a managed print services bid from RC McLean & Associates, which is a medical practice management company that provides billing and other professional services to anesthesiologists and other medical specialists across the U.S. Lexmark claims the contract will save RCM over $120,000 per year.
- Statistics from Lexmark on healthcare industry in the U.S.:
- $7 billion per year is spent on processing insurance claims
- Average cost for a medical practice to process an insurance claim is $10-$15 per claim
- Turnaround time for claim is 30-90 days
- Paper claims take average of 35 minutes to process
- Paper claims are rejected 30-35% of the time
- Only 1% of electronically filed claims are rejected
- Another use for inkjet printers. Students at UC Berkeley have invented a way to grow biological cell cultures, but squirting glucose using inkjet heads in a low cost printer, into grooves dug into CD-ROMS that contain the cells. They are hoping to perfect this technology to offer an alternative to normal $30,000 systems that labs have to acquire to do the same thing.
- Toshiba was notified that it will be fined the European Union over claims that it conspired to fix pricing of electric power transformers.
- Toshiba previewed a new high definition television, called the Cell Regza, which is a 55” flat screen model that displays 8 different channels at the same time in 8 windows on screen. It uses the same computer that is in a Sony PlayStation video game. It can also record all 8 channels nonstop for 26 hours on an internal hard drive. Suggested MSRP of $11,000.00.
- Toshiba announced it has implemented Web Content Management software from Autonomy Corp. for its office equipment website for dealers and end users. Unknown the cost of the contract.
- In another acquisition of a computer network services company, Emerson Electric Co. announced it had purchased Avocent Corp. for $1.2 billion.
- Another example; Sykes Enterprises of Tampa, FL, paid $263 million for ICT Group of Newtown, PA. ICT Group provides services to contact centers in the U.S.
- InnerWorkings Inc. of Chicago, IL, announced it won a managed print services bid from InterContinental Hotels Group. This is apparently a mulit-million dollar contract.
- The Graphic Arts Show Company announced that the total attendance for PRINT 09 was 18,999, not including vendors.
-=Good Selling=-
Sunday, October 4, 2009
MFP Weekend Indsutry Notes 10/1/09

Apple Computer is reportedly working on a product to compete with net book computers. The rumored new Apple Tablet, would possibly offer:
- price tag of $599
- resemble larger version of Apple iPod Touch
- surf the Web
- play movies
- Gene Munster, an analyst with Piper Jaffray, predicts Apple could sell 2 million of the new product
In the new Microsoft operating system, Windows 7, is placed a fully licensed copy of XP operating system running in a virtual machine, allowing any program that absolutely has to run in XP, to do so at near native speed.
Former Microsoft executive, Michelle Hodges, has joined document management software company ReadSoft, as its Director of Channel Sales.
Fedex Office (fka Kinko’s), the print for pay chain, announced its last quarter revenues were down 12%. It also launched a web-to-print solution, allowing end users to place their print orders on-line, called the Fedex Office Design & Print Center.
Pantone, a division of X-Rite Corp, announced a new application for the Apple iPhone. Called, myPANTONE, end users can take a picture using the iPhone, and the software will match it up with the closest Pantone color. The company also confirmed that former Ricoh executive, Ron Potesky, is now Pantone’s Senior Vice President & General Manager. Prior to Ricoh, Ron worked 7 years for Canon.
Treeno Software, maker of enterprise content management (ECM) software, announced a new module that allows it to integrate with Salesforce.com, a customer relationship management system.
Dell Computer fights back against Hewlett Packard. Not to be outdone by arch rival HP buying Electronic Data Systems (EDS, founded by Ross Perot), Dell spent $3.9 billion to buy Perot Systems, which also was founded by Ross Perot. This will allow Dell to gain ground in the services businesses, including managed print services.
Kodak announced that is Creo IC-304 Plus print server has been approved and licensed by Pantone Corp. for use with Konica Minolta bizhub PRO C65hc production color system.
Kodak completed its acquisition of Bowe Bell & Howell (BBH) scanners:
- 50 employees were retained
- BBH had just released new scanners that use LED lighting
- One of BBH’s largest customers is Fedex, which has 2,000 of its scanners
- Kodak now has a product range from 20ppm to 400ppm
- MSRPs range from $495 to $99,995
Kodak announced it will offer software from MMR Information Systems Inc. as a bundling option with its scanner. MMR’s MyMedicalRecords software allows doctors to manage their electronic patient records.
Riso announced a new option for its high speed color inkjet printers. Details:
- Riso AR9100 option handles from 4”x6” to 10”x13” envelopes
- Handles card stocks up to 8.5” x 5.5”, and up to 110lb. index in weight
- Since there is no heated fuser section, it can handle window envelopes,
as the wax paper windows will not melt
- Base MSRP of $6295.00
- Works with the Olympus made Riso HC5500 and ComColor series
According to research firm, Qoucirca, only 20% of enterprises are using some type of managed print services.
A leading healthcare industry supply contracting company awarded a 3 year managed print services contract to WorkflowOne of Dayton, Ohio. Novation has more than 2500 members, including VHA, Inc., University HealthSystem Consortium (UHC) and connected to the 14,000 members of Provista, LLC. The contract is expected to produce $1.5 billion over the course of the contract. The contract also includes forms, labels and marketing collateral.
Former Hewlett Packard executive claims his former employer spied on him. Karl Kamb Jr., formerly HP VP of Business Development & Strategy, claims that HP hired private investigators to impersonate him in order to obtain confidential home & cell phone records. He also claims that when he was at HP, the company ordered him to uncover details of rival Dell Computer printer products.
HP announced it won a 7 year managed print services contract from S.A. Vale, a large mining company with headquarters in Brazil.
HP’s CFO, Cathie Lesjak, told financial analysts that she expects the company to grow 3-5% in 2010, but printer and MFP sales only up 2%.
An interview with Hewlett Packard executive Tom Codd, Director of Enterprise Marketing, revealed more info on its new Canon relationship:
- “As the alliance with Canon evolves, HP will assess the possible extension into the channel space. This could include, but not be limited to, some select OPS partners that will be designated as agents”
- “Canon will provide servicing and support for their full range of MFDs. HP will remain the initial point of contact for the customer in support, break/fix and supplies replenishment situations”
- “Canon service personnel will be dispatched for the actual support work”
- “HP continues to sell the CM8060 and CM8050 MFPs with Edgeline Technology”
A major chain of print for pay franchises gives Konica Minolta a coveted award. Allegra Network (Allegra Print & Imaging, American Speedy Printing, Insty-Prints, Zippy Print, Speedy Printing, etc.) gave out its “Supplier of the Year” award to KMBS. Tim Wood, VP of Technology for Allegra said KMBS won the award because:
- “Receiving this award shows a dedication not only from the corporate staff at Konica Minolta but more importantly the technicians in the field”
- “Konica Minolta has put together a very strong program for our system and it is good to see this hard work is being recognized”
A man who invented way to make an inkjet printer assemble living human cells into skin, is awarded $900,000 in a court case. Researcher, Robert Kiebe, won a trial that forces his current employer, University of Texas Health Science Center, after a jury found that UTHSC caused him mental anguish after it tried to push him out of the University and profit from his invention.
According to Paystream Advisors:
- only 45% of Fortune 1000 companies have invested in document imaging systems for invoices.
- 44% don’t use OCR for invoices at all.
- Only 16% use OCR for more than 40% of their invoices
The Financial Accounting Standards Board (FASB) announced new reporting rules that may impact the industry:
- FASB changed its requirements concerning companies that report the revenue of hybrid products, or “vertically integrated stack of hardware, software and service to customers” over
the life span of the product.
- Under previous rules, companies had to amortize hardware, software and services over eight quarters or a two-year period, which meant recognizing only 1/8 at a time (12.5%).
- Under new rules, hardware can be recognized immediately while software and service still amortized over life of product.
- Most firms will have to wait until fiscal years that start after 6/15/2010 to use the revisions.
According the U.S. Bureau of Labor Statistics, the high-tech industry shed 115,000 jobs between January and June of this year. From June of 2008, through June 2009, the total loss is 224,100 jobs.
Lenovo Group, which purchased IBM’s PC unit in 2005, announced a $16 million quarterly loss due to slow economy.
Okidata announced it is partnering with Dalian University of Technology in China to establish a joint research center on future print technology. One of the projects it will work on is an automatic printer connect to WiFi.
Kofax, maker of scanning/document management software, announced it has purchased ISV 170 Systems of Boston, MA., which develops workflow software for invoice processing. Purchase price was $32.9 million, and the acquired company had 150 customers (i.e. ADT, Con Agra Foods, etc.), primarily those using Oracle or SAP.
Kofax also announced a promo where it bundles its entry level “Kofax Express” software with selected Fujitsu scanners.
Panasonic stated it will suffer a loss of $574 million for its fiscal first quarter due to drop in demand.
According to PrintAudit, the following is to be considered when selling managed print services:
- 42% of global wood harvest is dedicated to paper production
- 5.4 million tons of paper are consumed annually by U.S. companies
- Up to $1000 per year is spent per employee for printing/copying
- 10,000 pages per year on average is printed by employees
- It would cost $150,000 to fill your car’s gas tank with inkjet ink
-=Good Selling=-
Wednesday, June 24, 2009
MFP Weekend Industry Notes from 6/21/09
Okidata, maker of LED color printers and MFPs, announced that its managed print services program is called “Total Managed Print”.
Lyra Research Senior Analyst Cortney Kasuba will present “The Evolution of Managed Print Services: A Look Ahead” a the 2009 Managed Print Summit on 8/18/09 at Mandalay Bay Resort & Casino in Las Vegas.
Mark Robinett, owner of Robinett Copiers & Printers, a Konica Minolta dealer in Springfield, Missouri, has sold his business. After 28 years, he will move on to another career. The sale was caused by foreclosure proceedings ordered by Great Southern Bank, and assets were sold to Pearson-Kelly Office Products, a competitor.
Oce’ announced it will relabel more Konica Minolta devices. It will call the Konica Minolta bizhub C552 & C652 as the Oce VarioLink 5522c and 6522c.
Oce’ wins bid to provide production color system. Jeppesen Corp. has added an Oce’ ColorStream 10050 system. Details:
- company produces aviation charts for major airlines and private pilots
- 80% of work is b/w
- 20% is a mix of spot and process color
- Originally shop was offset presses only.
- First digital product was a continuous roll feed b/w production system from IBM (relabeled Hitachi)
- Then added a Hewlett Packard Indigo production color system
- 40% of total shop volume is now digital
- The 10050 system offers 5 colors of toner
- Brown used for contour mapping lines
- Magenta used to highlight important changes
- Cyan used for water
- CMYK used for images of landing approach pictures
- Uses primarily 40gsm paper
A company in Germany, and one in Switzerland claim that they have combined to create a new printing process. MDC Max Daetwyler, the Swiss firm and Interprint GmbH the German firm, sent out a press release claiming the invention of LaserSonic. They plan on showing the technology at the Interprint trade show in 2010, and claims it uses ink. They also claim it will print on paper, plastic or cardboard.
Sharp wins latest court battle against Samsumg. The court found that Samsung infringed on 4 patents Sharp owns regarding color LCD manufacturing.
Managed Print Services related statistics from DocuVision International:
- HP has placed over 100 million laser printers in the U.S.
- Copier makers have placed over 8 million copiers and MFPs
- Only 10% of office document hard costs can be attributed to document device and supply/service costs
- Other 90% is IT infrastructure, IT support, procurement, vendor administration, scanning labor,
storage labor, retrieval labor and distribution labor
Samsung sponsored survey reveals info on printer data security:
- Just under 50% of employees are exposed to sensitive data via prints left on exit tray
- 14% admitted seeing salary details
- 22% had seen performance reviews
- 34% had seen confidential correspondence
- 80% did not know that secure jobs could have been inadvertently stored on hard drive of printer of MFP
- 75% did not know that some printers could be hacked
Gartner stated its research showed the following about sales/shipments of printer/copier/MFP units in first quarter of 2009
- Decline of 18% worldwide to 26.4 million units
- Value of units declined 21% to $12.8 billion
- print only devices declined by 28% to 9.9 million units
- color laser MFPs sold 632,000 units
- color laser printers sales declined 15% to 1.4 million units
- b/w laser printer market grew 23% to 6.4 million units
- 14.6% decline in U.S.
- 22.6% decline in Canada
- End user spending in U.S. declined 21%
- Canon lost its marketshare leadership to HP
- inkjet printers declined by 15% in 2008 to 17.8 million units
InfoTrends released study of those who buy color inkjet wide format output, and if they felt it was effective at delivering message:
- 0.3% felt if was not effective
- 14.2% somewhat effective
- 30.1% undecided
- 17.5% extremely effective
- 37.9% somewhat effective
Police and Secret Service officials are on the lookout for someone in Arkansas who is making fake dollar bills on a color copier. Fake $20 and $100 bills have been discovered at local Burger King and Walmart.
FedEx reported first quarter financials for its FedEx Office division, formerly known as Kinko’s copy/print shops:
- 13% decline in revenue
- Decline in print and copy volume
- $810 goodwill impairment charge
After bad press from JP Morgan, Ricoh’s stock sank 5% to 1206 yen.
Riso launched a new high speed color inkjet MFP series:
- Replaces existing ComColor HC5500
- Still made by Olympus of Japan
- main print engine is 46” x 27” x 40”
- advertised as offering 2 cents per page color cost
- ink cartridge yield of 60,000 pages based on 5% fill per page
- ComColor 9050 features:
- top speed of 150ppm
- 300x300dpi (interpolated to 300x600dpi)
- 8.5” full color touch screen LCD control panel
- image area of 12 3/8” x 21 9/16” maximum
- max paper size of 13 3/8” x 21 5/8”
- handles up to 210gsm
- 8 gradations of ink coverage (3 bit?)
- auto duplex
- optional scanner for copying/scanning offers 40opm and 600dpi
- holds up to 100 originals
- 2 minute, 45 second warmup time
- 8 second warmup time
- uses Windows GDI (end user’s computer does the processing)
- Optional IS900C PostScript controller
- Intel Core 2 Duo 1.86GHz processor
- 320GB hard drive
- 2GB RAM
- forms storage
- supports PPML variable data format
- can cluster up to 4 units
- auto stacking tray
- max duty cycle of 500,000 pages per month
- 3 paper drawers standard
- Optional finishing includes hole-punch, stapling, cover inserter and booklet making
- Optional envelope feeding kit
- ComColor 7010/7050 series:
- same as 9050 except only up to 120ppm
- 7010 has stack tray only, but 7050 also has three paper drawers
- 7050 can collate with finisher
- ComColor 3010/3050 series:
- same as 7010 except only up to 90ppm
- image area only 8 ¼” x 21 7/16”
- trays hold letter/legal size only
- 3050 comes with three paper drawers
- 3050 can collate
Memjet, the supposed high speed color inkjet technology of the future, launched a new website to prime the public for launch of its first product. Details:
- Based on 2500 patents from Kia Silverbrook of Australia
- Work started in 1994, but product has yet to ship
- Company claims that it has partners lined up to product color printers and floor-standing MFPs to compete with traditional color laser devices.
- Each printhead has 70,400 nozzles
- Each nozzle is 31.7 microns and uses only 170 nanojoules of electricity to heat ink
- Nozzle made with silicon nitride
- 1600x800dpi in top speed, 1600x1600dpi in half speed
- 900 million drops of ink per second
- Ink droplets are 1.4 picoliters in size
- Printhead is as wide as sheet of paper
- Unlike HP Edgeline, does not use drum to wrap paper around, or a fixing agent
- Uses water based inks for fast drying
- First product set to launch in late 2009 is an A4 size, 60ppm color printer with speed the same
regardless of ink coverage
- Also in the pipeline are a 60ppm and a 120ppm color MFPs
IKON, a division of Ricoh, announced it has launched the DocSend Server. Details:
- is made by EFI, and is also known as the SendMe technology
- hosted on centralized Windows server
- communicates with applications running on Ricoh MFP control panel
- scanned files converted into MS Word, MS Excel of PDF
- built-in OCR
- pricing not announced
Syratec Corp. of Cicero, NY, claims to have developed a new type of surge protector for copiers. The Innovolt Power Manager supposedly offers:
- LCD display
- Microprocessor diagnostics
- Fax modem protection
- Network RJ45 protection
- Quick check diagnostic summary
- Copier technician can download data from the device to a computer to diagnose power problems
- $100,000 machine replacement guarantee
- Pricing not announced
Hewlett Packard celebrated the 25th anniversary of its first laser printer. History includes:
- First unit actually made by Canon, who makes all HP laser printers sold today
- In 1984, the first model was the A4 size LaserJet 500, for $3495, offering 8ppm, with 128KM RAM and 8MHz processor
- In 1986, launched the LaserJet 500 Plus with two paper trays.
- In 1987, launched the LaserJet II, for $2495
- In 1988, launched the LaserJet IID, offering auto duplex
- In 1990, launched the LaserJet IIP, for $999
- In 1991, launched the JetDirect card, allowing LaserJet to connect to a network instead of a single PC
- In 1994, launched the LaserJet 4V, offering 11”x17” output
- In 1994, launched the Color LaserJet, actually made by Konica (now Konica Minolta)
- Claims to have sold 132 million laser printers since 1984.
-=Good Selling=-
Tuesday, April 21, 2009
MFP Weekend Industry Notes 4/20/09

The following is a quick review of copier/MFP industry news from various trade publications.
Riso made the following announcements about executive appointments:
- Don Michelucci is VP of Direct Sales (responsible for direct branches in U.S.)(hired from Ricoh)
- Todd DuLuca is president and COO
Ricoh announced it is partnering with IBM to create software that monitors the electrical power usage of its copiers. No ship date of pricing announced.
Two OCR scanning software providers are battling in court. Abbyy USA (maker of FineReader OCR) and Nuance (maker of Unity, PaperPort, etc.) are both suing each other over patent infringement.
In an effort to cut costs, the Gila Vista school district in Yuma, AZ is restricting use of its copiers, and drastically limiting the amount of copier paper purchased. In response, teachers are requesting parents to have their children come to school with a ream of copy paper.
Hewlett Packard’s Amin Mortazavi said that company will stop making desktop color inkjet printers that sell for less than $30, and focus on higher end models.
Hewlett Packard announced it won a managed print services based bid from Novartis International AG:
- A $41.5 billion pharmaceutical company
- 97,000 employees
- 140 countries
- 12 production sites and over 50 locations
- Headquarters in Switzerland
- Originally had 45,000 devices
- Will be reduced down to 8000 devices
- 44% cost reduction
- 400 million pages per year
Fuji announced that its Chief Corporate Advisor, Yotaro Kobayashi, will retire. He is 75 years old. He started with the company is 1958.
Wade Fuger of Pocatello, Idaho was arrested by police for making fake $20 bills using a color copier. This apparently discovered when he attempted to use them to pay a speeding ticket.
Office Depot is under investigation for allegedly over-charging government customers for purchases made on its website. The state of California apparently has already reached a settlement of $2.5 million, with other states waiting, including Michigan, Florida, North Carolina, Georgia, Nebraska, Missouri and others.
Toshiba announced appointments to fill recent departure of executives from the company:
- Fred Berger was named president of Florida & Georgia branches. Previously was senior vice president over 16 Ricoh branches. Before Ricoh, was an executive with DANKA.
- Mark Downing was named president of California & Nevada branches
- Wayne Wilkinson is senior vice president and general manager of all branches
Toshiba hopes to beat its forecast of a large loss because of drastic cost cutting. Original estimate was 280 billion loss, but now is projected to be 250 billion yen ($2.52 billion). The company announced it would cut 3,900 workers. Last month it had laid off 4,500 workers.
Canon announced that, due to declining revenues, it will delay again the building of a new toner manufacturing plant in Japan. New planned opening is 3/2010.
The state of Kentucky approved up to $1 million in tax incentives to Lexmark, so the company can spend $16.5 million to upgrade its plants in the state.
Sharp posted a $1.3 billion loss, which was greater than expected. To cut costs it will:
- lay off 1,500 workers
- shut down some production lines
- CEO, Mikio Katayama, stated they are considering moving manufacturing out of Japan to cut costs
A Toshiba/HP dealer in Indiana wins a managed print services bid for Hammond Lubricant Works, replacing Lanier equipment. Advanced Imaging Systems claims it will cut the company’s imaging costs by 23%.
eCopy announced new options for its solution systems:
- Barcode Recognition Service – adds the power of bar codes
- Image Enhancement – improves the accuracy of its OCR (optical character recognition)
Some vendors try to convince customers that the DPI, or dots per inch, is more important than bit depth. Consider this:
- 600dpi = a dot that is roughly 42 microns in size
- 1200dpi = a dot that is roughly 21 microns in size
- 2400dpi = a dot that is roughly 10 microns in size
- The human eye can see particles as small as 40 microns
- A grain of salt is about 60 microns
Tuesday, September 30, 2008
MFP Industry Updates for 9/29/08

The following is a quick review of copier/MFP industry news from industry publications.
Getting college professors to go “green” is a challenge, according to Dr. Sam Levy, Vice President of Information Resources & Technology at University of St. Thomas, MN. Apparently, many professors still judge their students essay paper by the number of sheets of paper they turn in, rather than the amount of pages that are typed. In other words, some are forcing students to print single sided, instead of duplexed, thus wasting paper and energy.
Ricoh fired its Senior Vice President of printing solutions, Ann Moser. She joined the company in 2001, and implemented a managed services program, as well as launched several new desktop models. Under her tenure, she increased the amount of dealers carrying Ricoh printers by 30%, and increased Ricoh’s market share. Ms. Moser also won numerous awards, such as:
- Everything Channel’s Chief
- Everything Channel Most Powerful Woman of the Channel
Information Week magazine announced it placed Ricoh on its Top 500 list for users of information technology. Ricoh won the recognition when it successfully implemented wireless dispatch systems to its 1,800 technicians in the U.S. that work for its branches.
Pitney Bowes had a court throw out a lawsuit filed against it by Ricoh. The copier maker made the claim that Pitney Bowes had infringed on 5 patents it had related to mailing systems. The U.S. Court of Appeals found that the patents did not apply. (Was Ricoh going to use the money it hoped to win from PB to help pay for IKON?)
Oce’ introduced a new desktop color laser MFP, called the cx2100 offering:
- Not made by Oce’, actual manufacturer unknown
- 17ppm color
- 21ppm b/w
- 4 tandem OPC drum designo A4 model, meaning letter/legal size paper only Copy/scan/fax/print
- Optional extended warranties do not include supplies
MWAi’s CEO, Mike Stramaglio, announced expansion in a recent interview:
- is now a premier partner with Sharp, meaning its technology can be embedded into Sharp MFPs.
- provides remote asset management and remote service solutions.
- Ramiro Trevino is Senior VP of Engineering and Engineering Engagements.
- Opened an office in Tokyo, Japan to be closer to copier makers.
- Also opened office in the Netherlands for more global reach.
- Is considering making acquisitions to expand business.
- Is dismissing rumors that ECi (provider of OMD, Lacross & NextGen software for copier dealers) is considering buying the company.
- Claims that it helped a dealer on the East Coast win a 10,000 unit bid.
The first duplicator was invented in the late 19th century by David Gestetner. His technology used wax paper as a master, where a stylus broke through the paper, and ink seeped through the paper to create the image. Current duplicator technology was modernized by Riso, Inc. in the 1980s. Gestetner Corp. also got into the copier business, and was later acquired by Ricoh Corp.
Canon won the latest round of a legal battle in its tussle with a Texas company over its plans to enter the HDTV market. Nano Proprietary Inc. may now take the case to the U.S. Supreme Court in its attempt to thwart Canon’s effort to launch SED technology (surface conduction electron emitter display). Canon apparently is betting billions that it can succeed in this market, and would reduce its dependence on office equipment revenue.
Canon also now shipping the imagePRESS C6000, a 60ppm production color system.
Features:
- unlike the imagePRESS C6000VP and imagePRESS C7000VP, this model only has one fuser section, so it slows down when running thicker stocks.
- according to Canon’s general manager of business imaging solutions group, it has duty cycle of 50,000 to 150,000 impressions per month, roughly half that of the C7000VP.
Canon announced it has acquired one of its own copier dealers in the San Francisco area, named NewCal Industries. This may the first of a long list of acquisitions by Canon, as it looks to diminish the impact of its largest distributor, IKON, selling out to Ricoh.
Details on NewCal:
- Founded by former Kodak copier technicians, Steve Tarpley & Ken Wilkens in 1991.
- Won award from Canon for service excellence in western region.
- also sold and serviced computer networks.
- Ha FM division.
- According to one industry author, Canon may consider buying Oce’ to make up for the impending loss of IKON.
Media Sciences Inc.(maker of generic color wax and toner that works in Xerox printers and MFPs) admitted in its recent financial statement that it has spent $1.6 million so far to defend itself against patent infringement lawsuit filed against it by Xerox.
Another company is offering “free” Xerox color printers. Cartridges Plus promises a free desktop color laser or color wax printer, however, it also requires the end user to buy very expensive color supplies.
Details:
Xerox Phaser 6360 program
24 month lease
End user must spend at least $189 per month in toner
Printer offers letter/legal printing onlyo Xerox Phaser 8560 program
24 month lease
End user must spend at least $99 per month in wax sticks
Printer offers letter/legal printing only
both require a $50 application fee.
Xerox launched a new line of recycled paper for its copiers that is certified by the Forest Stewardship Council (FSC) and the Sustainable Forestry Initiative (SFI). Xerox claims that is uses half as many trees were used to make the new paper.
Xerox launched the WorkCentre 4260 offering:
made by Samsung of Korea - 55ppm b/w only.
- Copy/print/scan/fax
- A4 or letter/legal size only
- Base MSRP of $2999.
- Auto duplex
After a legal protest from Xerox, the Chatham City Council reversed its decision and awarded its copier bid to Xerox. While Xerox was originally the lowest bidder, the council gave the award to current vendor, and local business, Maple City Office Equipment. It made that decision to show loyalty to a local business, however, “We learned about the need to adhere absolutely to our RFP protocol” said Bill Weaver.
Xerox’s Mark Bernstein, head of its famous Palo Alto Research Center (PARC), detailed new projects his group is working on:
- disappearing ink.
- sticker that has computer chip embedded in it, which when placed on a box, can alert buyers if contents suffered damage due to concussive forces
- content-centric networking, to allow a wireless user to stay connected to a website, even if connection is temporarily lost.
- spiral concentrator technology to cheaply purify water
A chain of print shops, headquartered in Denver, sold out. Franchise Services, Inc. (Sir Speedy, PiP, Copies Now, etc.) has acquired Signal Graphics, which has 34 locations. Former founder and current president, Steve Morris, will retire.-
More details on the Detroit copier scam.
The City of Detroit began process to rescind a $10 million dollar contract:
Was originally awarded to Olive Delivery Service, owned by former Michigan state representative Ken Daniels.
Award given in June, 2007o Mayor of Detroit, Kwame Kilpatrick, is a former colleague, and was sentenced on unrelated charges and removed from office.
- Bid award was a six year contract for Kyocera products.
- Olive Delivery Services is not a Kyocera dealer, and work was actually being performed by A-1 Leader Business Systems.
- A-1 Leader Business Systems is a Canon & Kyocera dealer.
- Unknown when city will go back out to bid.
- Councilman Kwame Kenyatta stated; “This was a bogus contract from the very beginning”.
- The toll-free number for service that Olive put on the copiers was disconnected.
- The address listed by Olive is an unoccupied building.
Paul Rubillo announced he will put up for bid, the rights to the website; http://www.copies.com/. He hopes to sell it to a large firm, like Fedex Kinko’s, or a copier manufacturer. (the site http://www.computer.com/ sold for $2.1 million)
American Reprographics Company, which owns a chain of print for pay shops in the U.S., announced it is downgrading its revenue forecast for 2008 from $760 million to $700 million.
Kodak announced a new software option for its Creo print servers. The new software, called “Photo Touch-up”, allows end users to:o enhances content of images.
- optimizing quality of photo books, calendars, yearbooks, postcards, etc.
- automatically evaluates digital photos.
- make adjustments only to precise areas within the image.
- correction done in batches rather than one at a time.
Duplo announced a new duplicator, called the DX4640PD featuring:
- prints on both sides of paper at same time
- top speed of 240ppm
- uses water based ink
- (unknown how successful this product will be as auto duplexing with wet ink has proven in the past to be unreliable due to ink not drying fast enough).
Sharp is now shipping two new color laser MFPs, the MX-2600N and MX-3100N featuring:
- Code-named “Pastel II” platformo A3 models (meaning handles 11”x17” paper).
- Based on existing “Pastel” print engine used in other Sharp-made color copiers.
- 26ppm and 31ppm speeds respectively for b/w or color.
- Replaces the existing MX-2300N and MX-2700N models.
- 4 bits per pixel imaging (does not offer 8 bits per pixel).
End user must buy $349 Application Integration Module and $349 Application Communication Module.
Later this year will launch a 31ppm and 40ppm versions, code-named “Frontier” platform.
Also will launch 41ppm and 50ppm color models, code-named “C-Jupiter II” platform,
Still uses pulverized toner (grinding method) infused with wax.
Black toner yield of 18,000 pages based on 5% coverage per page
Color toners yield 15,000 pages each based on 5% coverage
Black developer yield of 100,000 pages Color developers yield 60,000 pages each
4 tandem OPC drum design, with each drum yielding 60,000 pages
Uses two mylar film transfer belts, one with 200K yield, other with 300K yield Fuser yield of 400,000 pages (based on plain paper usage).
Document feeder holds up to 100 originals, and operates at top speed of 50opm for b/wo 13.5 second first color copy time.
Built-in retractable QWERTY style keyboard for data entry
8.5” color LCD display shows thumbnail views of stored jobs.
New outside look includes textured off-white plastic with dark gray plastic around control panel, and dark grey plastic accent line down side of machine.
Optional $1295 fax board
No second line option
$549 for Internet faxo Document feeder holds up to 100 originals (unlike Sharp b/w models, this document feeder apparently does NOT scan both sides of original at same time).
Comes standard with 100 sheet stack bypass and two 500 sheet paper drawers
500 sheet drawer for $845
Dual 500 sheet drawers for $1075
3,500 sheet paper deck for $1495
Paper drawers can handle up to 110lb. index maximum
Bypass can handle up to 140lb. index and 12”x18” paper.
Auto duplex standard, but only up to 110lb. index (can not auto duplex 10pt).
Finishing options include:
$1795 for 50 sheet stapling
$698 hole punch option
$2895 for booklet maker finisher, up to 15 sheet booklets, but also requires $425 relay unit
Optional print controller
Actual maker unknown (but most likely is Zoran)
800MHz processor (Freescale PowerQUICC III)
1GB RAM copier memory
512MB RAM for print/scan operations
80GB hard drive
10/100/1000BaseT & USB ports
HP PCL print driver standard
PostScript print driver is a $745 option
Windows Vista support for $625 (plus must also buy $500 1GB RAM upgrade)
Unlike other Sharp color models, you can NOT upgrade to an EFI Fiery print servero $595 for data security kito Scan to e-mail/FTP/SMB/TWAIN standard with LDAP.
Optional Sharpdesk PC OCR software ($233 for one user, $3650 for 100 users)
Dell launched a new desktop color laser MFP, called the 2135cn offering:
- Actually made by Fuji of Japan
- 16ppm b/w and 12ppm color speedo A4 model, meaning letter/legal size paper only.
- Uses 4 tandem OPC drum design.
- Xerox plans on launching their own version of this Fuji product.
- Base MSRP of $599.
- Weighs 66lbs.
- Uses a 4-line LCD display (but it is not a touch screen)
- 250 sheet paper drawer standard with single sheet bypass.
- Auto duplex is not available.
- Optional extended warranties do NOT include supplies:
Uses polymerized toner technology
Black toner yield of 2,500 pages for $70
Color toners yield 1,000 pages for $60 each
Max duty cycle of 40,000 pages per month.
Built-in print controller with 400MHz processor with 128MB RAM made by Zoran, has PCL print driver only.
Toshiba about to launch new high speed color workgroup MFPs, the eSTUDIO 5520C, 6520cand 6530C featuring:
- 55ppm color and b/w speed for 5520C and 65ppm color and b/w speed for 6520Co 6530c offers 65ppm color and 75ppm b/w.
- All three offer 77opm top scan speed.
- Toshiba’s new “Hi Image” toner particles as small as 6.8 microns.
- Uses pulverized (grinding) toner infused with wax.
- Uses a four beam lasero 4 tandem OPC drum design.
- Has two print modes, one is 600x600 dpi with 8 bits per pixel, the other is 1200x1200dpi with 4 bits per pixel. The 1200dpi mode only works with PostScript print drivero 10.4” full color LCD touch screen control panel on an armature.
- The scanner and document feeder is not directly on top of the engine and paper drawers. Instead, it is shifted to the right, to make room for the control panel armature.
- Optional fax board
Optional side-mounted 2,500 sheet large capacity paper deck (holds letter size paper only)
Bypass can handle banner paper
Paper drawers support up to 256gsm
Bypass supports up to 300gsm
System slows down when running thick stock
Auto duplex supports up to 256gsmo Built-in eBRIDGE print controller
Actual maker unknown (most likely Wind River)
80GB hard drive (comes standard with data encryption)• Optional data overwrite enables
1GB RAM main memory
512MB RAM page memory
PCL, XPS and PostScript print drivers
GE-1170 PDF scan accelerator
GS-1020 Open Platform option (to allow software to be embedded)
Finishing options include:
MJ-1104 booklet maker finisher
MJ-6002 hole punch unit
MJ-7003 post process cover inserter
MJ-1102 50 sheet stapling finisher
KN-1102 guide rail for finishers (attached to bottom of finisher)