Xerox acquired a provider of electronic health records (EHR) solutions to the healthcare vertical:
o Acquired WaterWare Internet Services Inc.
o Based in San Jose, CA
o Specializes in storing EHR data online called Aquifer EHR Edition
o Offers a system that pharmacists can use to manage patients’ prescriptions called Nile Pharmacy
o Will work alongside Xerox DocuShare software
- Xerox announced that it was issued a total of 1,031 patents in 2010, up 46%. The patents are not only from office equipment division, but also from ACS and XMPie divisions.
- Xerox CEO, Ursula Burns, announced she has sold her condominium in New York for $2.5 million. She now lists an address in New Canaan, CT, which is much closer to Xerox’s headquarters in Norwalk, CT.
- Xerox announced it sold a DocuColor 7002 system to LT Print Group of Wirral, England.
- Xerox announced it will use Microsoft’s new Azure cloud computing platform to launch Xerox Cloud Print, a chargeable service that will allow end users to route a printing job to any available public printing, directly from their mobile devices.
- Xerox and data security. Brendan O’Connor of Black Hat USA, published instructions on how to hack into a Xerox WorkCentre MFP, through its Linux based operating system. Details on what he was able to do after hacking in:
o Steal passwords
o Collect all print jobs remotely
o Reset or change meters to affect copy charges from Xerox
o Change default print template, or print random pages
o Firewall network ports
o Schedule random reboots
o Randomly email print and scan jobs to other people
o Make long distance connections with fax modem
o Shut down device
- Xerox announced that it was recognized for the fifth consecutive year by J.D. Power and Associates for providing “An Outstanding Customer Service Experience”. Based on results of a survey of more than 1,000 Xerox customers.
-=Good Selling=-
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Showing posts with label docuware. Show all posts
Showing posts with label docuware. Show all posts
Sunday, February 13, 2011
This Week in Xerox "TWIX Notes"
Saturday, January 23, 2010
MFP Weekend Industry Notes

- Gartner, based on survey, states that by the year 2012, 20% of businesses won’t own any of their own IT assets. This includes servers, PCs and software. Businesses will turn to leasing, employee ownership and cloud computing. The reason is that companies are moving to use operational budgets instead of capital budgets to upgrade their IT infrastructure.
- DocuWare of Germany, maker of popular document management, announced it will spend $1.45 million to develop web-based solutions.
- Ricoh launched a new production color system, called the PRO C720 system offering:
- Slowed down, cheaper version of the slow selling C900
- Offers a top speed of 72ppm versus 90ppm of the C900
- Maximum duty cycle of only 320K/month
- Runs at same speed, regardless of paper weight, like the C900, up to 110lb. cover
- Uses same EFI Fiery as C900
- finishing options are limited to saddle stitch booklet maker and standard finisher
- Ricoh apparently will be reselling large format color inkjet printers from Epson.
- Large medical firm sued for violations of health data security law, known as HIPAA act:
- Health Net of Connecticut Inc. was sued by Connecticut Attorney General Richard Blumenthal
- Sued for violations of HIPAA privacy and security rules
- Large breach of identifiable medical records and Social Security numbers
- It was reported that hard drive disappeared in May, 2009
- The hard drive contained health information on 1.5 million members, including 446,000 in Connecticut
- The data was not encrypted
- On Demand Books, LLC, announced it is now offering a new version of its Espresso Book Machine, which can produce a 300 page paperback book in less than 4 minutes. The new model uses the engine from a Xerox 4112 b/w production system.
- Open Text Corp., maker of document management/search/retrieval software, announced that it is boosting its - business process automation by adding next-generation document recognition:
- called Capture Center version 4.0
- formerly known as Captaris DOKuStar
- includes numerous recognition modules
- machine and hand print recognition
- optical character and intelligent character recognition
- magnetic ink recognition
- Toshiba announced a new option for its color MFPs, the eBRIDGE Color Profiler Tool featuring:
- Works with ES1000 spectrophotometer ($1299)
- Software that enables the creation of ICC device output profiles
- Target Reader creates characterization data files used to build custom color profiles
- Data Viewer allows end user to view character data in several ways
- Profile Builder initiates construction of the ICC profile
- Profile Viewer assists in verifying the integrity of the ICC profile
- ICC stands for International Color Consortium, a standard in color management
- Base MSRP of $499 for software
- Provides color management, without owning an EFI Fiery
- In an interview with Hewlett Packard’s Director of Commercial & Enterprise Printing, Mr. Samir Shah, stated:
- “There is a tremendous opportunity for color, especially since the technology is becoming affordable”
- “Our second priority is to take AIO and MFD portfolio to the next level. Going forward, you will witness a lot of innovation and initiatives from HP in this regard. The market for MFDs is just the tip of the iceberg. We want not only to grow marketshare, but also grow the market base.”
- “The third priority is around the toner business and evangelizing the value propositions of original toner. The science behind toner technology is not understood by many. Our intent is to take it closer to the customer.”
- “Fourth is to ensure that our channels are up to date in terms of technology. We also want to arm them will all the possible ammunition to enable them to grow their business”
- “We are working on launching a TCO (total cost of ownership) calculator”
- Hewlett Packard & Microsoft announced a three year, $250 million partnership. Details:
- Cuts across sales, engineering and marketing
- Bundled products aimed at small business
- Will be delivering a next-generation data warehouse, which bundles tens of servers and can hold hundreds of terabytes of data
- According to Von Hansen, a VP with Hewlett Packard, the company will be reselling a total of 34 different Canon copiers in the year 2010.
- HP’s CEO, Mark Hurd, received a total of $24.2 million in pay during 2009.
- Xeikon, a division of Punch of Belgium, announced it has appointed John Blumsack, as Vice President of Sales, to increase its sales of production color systems.
- A former copier dealer pleaded guilty to using bogus copier leases to scam area businesses and nonprofits. Scott Arthur Waddell of Raleigh, NC, pleaded guilty in federal court to fraud. He will be sentenced later and faces up to 20 years in prison. Waddell ran two companies, Modern Office Solutions and PST Consultants. Investigators said he created a web of forged documents, including copier leases and credit applications, to scan area businesses and nonprofits.
- Google threatened to shut down its China operations after a cyberattack on its infrastructure. According to Google:
- the attack was coordinated and focused on 20 large companies
- aim of attack was to et the Gmail accounts of Chinese human rights activists
- attack also focused on U.S., China and Europe based Gmail accounts that supported human rights in China
- OfficeMax announced it will offer in-house paper shredding:
- $0.59 per pound for first 5lbs.
- $0.49 per pound for next 5lbs.
- $0.39 per pound for 11 pounds or more
- Equitrac announced it will receive an investment of $16 million from Brookside Mezzanine Partners.
- Law firms are concerned about the cost to store and retrieve case data.
- Collecting the data, processing, and staging it for review, and then reviewing it for privilege
can be costly.
- One large data producer calculated that these steps can cost between $5000 and $7000
per gigabyte of data.
- A typical midsize case could comprise 500 gigabytes of data
- 26% of law firms state that preproduction privilege review consumed between 20% and 50% of their litigation budgets annually.
- Fujitsu of Japan announced that it is entering negotiations with Sagem of France in regards to 3G mobile telecommunication services.
- Ashley Hawkins of Benwood, West Virginia, was arrested by police after she attempted to make a purchase at a local gas station using a fake $20 bill she made using a color copier.
- Samsung of Korea has decided to settle out of court with Kodak, which had sued the company regarding Kodak’s digital camera patents.
- Canon announced that in the year 2010, it will celebrate 20 years of recycling toner cartridges, in Japan, China, France and Virginia.
- Canon announced the following appointments:
- Kunihiko Tedo is now Senior CP and GM of Finance & Accounting
- Yuichi Ishizuka is now Executive VP of Consumer Imaging Group
- Eliott Peck is now Senior VP of Consumer Imaging Group
- Junichi Yo****ake is now Senior VP of Imaging Systems Group
- Office Depot announced results of a survey:
- 30% report having lost an important document due to a messy desk
- The most likely items to cause workspace clutter were:
- 32% = food
- 31% = coffee cups
- 12% = spare shoes
- Most common problems caused by disorganization were:
- 47% = lost time
- 16% = meeting tardiness
- 14% = missed deadlines
- According to IDC, business analytics software-as-a-service (SaaS) market will grow more than three times as fast as the total business analytics software market with a compound annual growth rate of 22.4% through 2013.
- Panasonic announced it is aiming for a total of $100 billion in sales per year by March of 2013. The company plans to announce detailed business plans for the next three years in May, after reviewing business overlaps and potential synergies between it and Sanyo, which it just acquired. (unknown if it will discuss its plans for its digital copier division)
- The National Conference on Weights and Measures plans to take up the issue of inkjet cartridge labeling at its meeting in January in Nashville, TN. Printer makers are expected to fight potential plans to force them to put labels on the boxes stating how much actual ink is contained in the cartridge.
- Toshiba announced it will now offer its dealers refurbished Hewlett Packard and Lexmark printer parts, to lower their costs to support managed print services programs. The parts are supplied by Depot America.
- The Managed Print Services Association gave out its MPS Leadership Award Winners for 2009:
- Nationwide Insurance for “Corporate MPS Implementation”
- LaserNetworks won for “MPS Vendor of the Year” (owner is Chris Sloate)
- PrintFleet won for “Infrastructure Component Provider”
- Supplies Network won for “MPS Infrastructure Logistical Provider”
- Law Technology magazine gave out 6 awards to Autonomy Corp. for its document management software for law firms.
- According to some industry analysts, Samsung and Sony are going to invest $3 billion to start a joint venture.
- Okidata announced it will relabel the Konica Minolta magicolor 1690MF desktop color laser AIO, and call it the Okidata MC160.
- Agilysys Inc. won a bid to supply document management software to Royal Caribbean International Cruise Lines in Miami, FL.
- According to Forrester Research, tech spending (including MFPs) in the U.S. will grow 6.6% in 2010, after being down 8.2% in 2009. “The technology downturn of 2008 and 2009 is unofficially over” said Andrew Bartels of Forrester.
-=Good Selling=-
Friday, May 15, 2009
MFP Weekend Indsutry Notes 5/10/09
Xerox announced the “Color Unleashed” road show to demonstrate the ColorQube to prospective customers:
- Washington, DC on 5/7/09
- Chicago, IL on 5/7/09
- Houston, TX on 5/7/09
- Bloomington, IL on 5/13/09
- Phoenix, AZ on 5/14/09
- Dallas, TX on 5/14/09
- Philadelphia, PA on 5/14/09
- Los Angeles, CA on 5/15/09
- Universal City, CA on 5/19/09
Xerox announced that 300 workers at its Webster, NY campus will be forced to take 6 weeks off.
Xerox announced it has promoted Paul Schulman to President and COO of Global Imaging, reporting to Michael Shea, who is Global’s CEO.
Xerox ended a contract it had with a print-for-pay franchise company in England after the franchise owners found out about kickbacks back to the corp. office. On Demand Communications (ODC) had a preferred supplier contract with Xerox for its Kall Kwik and Prontaprint franchisees, however, apparently ODC never informed its store owners that rebates were going to ODC when the stores acquired Xerox equipment.
Canon, in an effort to make up for loss of distribution through IKON and DANKA, announced it has signed up 11 new dealers in the U.S. Up to 75 more could be added in the next couple of years. Unlike some other manufacturers, with Canon this is a very slow and tedious process.
Canon announced that it has won the “MFP Line of the Year” award for 2008 from Buyers Labs Inc.
Canon announced it sold an imagePRESS C6000 and a C6000VP to a Minuteman Press print shop in Cambridge, MA.
Canon Europe hired Orange Business Services of France to operate its customer call center in Europe.
Toshiba announced that it will hold two regional dealer meetings instead of one large event:
- July 14-16, 2009 at the Paris Hotel in Las Vegas
- July 27-29, 2009 at Hyatt Regency in Jersey City
Toshiba Corp. announced that during last quarter the company lost 184 billion in yen, and did not expect to show a profit this year. It also stated plans to buy a 52% stake in Nuclear Fuel Enterprises of Japan, to expand it nuclear plant division.
Sharp launched three new b/w laser MFPs, the MX-M363N, MX-M453N & MX-M503N featuring:
- Has same cosmetic look as the Sharp “Frontier Series”
- A3 designs, up to 11”x17”
- 36, 45 & 50ppm top speeds
- Optional fax board
- Uses pulverized micro-fine toner
- Auto duplex standard
- 8.5” full color touchscreen LCD control panel
- retractable keyboards
- 35ppm scan speed
- 600x600dpi copy
- 600x600dpi scan
- 1200x1200dpi print
- Maximum paper supply of 5600 sheets with options
- 100 sheet document feeder that scans both sides of original at same time
- While unit only outputs in b/w, it can also scan in color
- Optional internal stapling finisher
- Built-in print/scan controller standard
- 800MHz processor
- 10/100/1000BaseT & USB ports
- 512MB RAM
- 80GB hard drive
- PCL & PostScript print drivers
- OSA technology which allows embedded applications
IKON, a division of Ricoh, announced a new product from EFI, called DocSend Server featuring:
- The original IKON DocSend, is a relabeled version of the EFI SendMe, a competitor of eCopy ScanStation, that is an external device which stands next to an MFP for touch screen
scanning functionality.
- DocSend Server instead uses an embedded application in the Ricoh MFP’s control panel, coupled with an application loaded on to the customer’s server.
- Includes OCR for file conversion to readable PDF, MS Word or MS Excel files.
- Pricing not announced
Ricoh makes a big change at its InfoPrint division, which was acquired from IBM. Out is Tony Romero, in is Ricoh Japan executive, Daisuke Segawa as CEO and President.
Cenveo Corp. of Connecticut, distributor of graphic arts supplies, announced it is purchasing Nashua Corp. of New Hampshire for $44.4 million. At one time, Nashua made generic toner and other consumables that fit Ricoh copiers. As part of a settlement of a lawsuit with Ricoh in 2006, the company left the toner business and focused on supplies and paper for wide format printers.
Seneca Data, a distributor and repair center for Okidata printers, has purchased one of its competitors. It has acquired Agson, Inc.,, which does the same for Lexmark, HP and Citizen printers.
Kyocera announced that it has partnered with three leasing company to offer its dealers a unified leasing program:
- GE Capital
- GreatAmerica
- Wells Fargo
Hewlett Packard conducted an open house to show its beta install of its HP Inket Web Press. The test install is at O’Neil Data Systems in Los Angeles, CA. Details:
- Will ship commercially in late 2009 or early 2010
- 1200x600dpi
- Top speed of 400 feet per minute using rolls of paper
- Uses printhead technology found in the Edgeline MFP
- Two others have asked for beta installs, Courier Corp. and Consolidated Graphics
- 30” wide paper handling
- Uses HP Exstream print server software
A British managed print services company announced plans to open office in the U.S. NewField IT will open office in Clearwater, FL and will be run by Ed Mostellar, VP. He was hired from Lexmark.
Microsoft, which is getting ready to launch its new operating system, Windows 7, has already been hit with anti-trust lawsuits from some of its competitors in the web browsing category.
Google CEO, Eric Schmidt, announced that he would not resign from the board of Apple Computer despite a probe launched by the FTC into whether involvement in both tech companies violates federal antitrust law.
Marvell, maker of generic print controllers, is suing a competitor as it claims the company gained trade secrets when it taped a voice mail inadvertently left by a Marvell lawyer who forgot to hangup his speakerphone.
DocuWare, maker of document management software, announced:
- recorded its 20th year in business
- installed 845 licenses in 2007
- installed 1011 licenses in 2008
- growth rate of 20%
- total revenue of 11.5 million Euro
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