Monday, September 28, 2009
This Week in Xerox "TWIC"
Two former members of the famed Xerox Palo Alto Research Center (PARC) were honored guests recently at the University of Texas (UT) in Austin, TX. UT alumnus, Bob Taylor, spoke to students about his work at PARC and how his team developed computer networking in 1970. UT President Bill Powers announced that one of Bob’s former employees had created a $100,000 graduate scholarship in his honor. The former employee, Charles Simonyi, took his work at PARC, and left to help Microsoft develop MS Word & Excel.
When Xerox launched the ColorQube color wax copier, it engaged 30 employees to visit blogs to drive interest in the product. They also monitor negative comments about the device, and respond back on the web to counter the negative info.
In an effort to cut costs, Xerox announced it is switching its auto fleet from 6 cylinder to 4 cylinder company cars for its technicians. It also will be giving them all GPS, as it found that using GPS resulted in another service call per day, and up to 30% increase in work volume, due to the knowledge that they were being monitored.