Tuesday, August 11, 2009
Xerox Gets a Jolt from Meridian School District!
I saw this come across last week, where Meridian School District had awarded a contract to Xerox for 120 copiers with a monthly payment of $43,758 per month. The reason it made the news is that Bosie based Fisher's Document Systems had bid $32,417for 120 copiers ($11,000 lower a month). The initial report I read stated that the school board had rated the bids not only on price but also factors like company history, equipment compatibility and customer service. Fisher's had finished second in the bidding.
I thought, well just another case of Xerox being Xerox. However, Xerox was providing one full time and one part time employee to oversee maintenance of these copiers. The numbers don't lie, the Xerox bid was $11,000 a month higher than Fisher's. Let's see, there are 22 work days a month, so the daily cost was $500 per day. An employee and a half would represent 12 work hours, therefore the hourly rate for these employees was $41.66. That's a tidy some to have someone at your beckoned call! Plus the fact that service was probably figured in to the bid, because Fisher's was offering on-site service as needed and machine replacement in 24 hours!
What were they thinking!! Did anyone do the math here?? I've said this in the past and I have no idea if this is the case, however you've really got to wonder why someone would pay and EXTRA $11,000 per month for service on a fraking copy machine!!
This was the statement from Eric Exline (Distric Spokesman) "In the world of schools, having a machine shut down for 24 hours would be unacceptable," he said. "You have teachers lined up every morning printing materials for their students."
It's my experience that if a machine is going to be down for 24 hours, it's going to need a part. Now, where is the part coming from? Is Xerox providing a parts facility at the location (I didn't read this), what happens if the part is back ordered into Asia? For the most part, if a copier goes down, someone if gonna be there in a few hours, and most times the call can be rectified right away. I can't tell you the last time I had a machine down for more than 24 hours.
So, the real question is, out of the 120 copiers, maybe one goes down a month for a part, and some teachers may have to wait a few hours or go to another machine in the building. Now is this worth $11,000 a month of the tax payers money! Naw, I think not, the fraking copier is broke, due with out and do some creative teaching instead of making copies!! My four cents!