Thursday, August 11, 2011

UDOCX and Scan2Fax "Eric the Office Worker"

When we last heard from Eric "the office worker" he was was our featured office worker in these blogs:  Eric the "Office Worker" Gets a Supra Wide Format!, Print Audit Green with "Eric the Office Worker" and Ecopy Desktop & "Eric the Office Worker" along with Ricoh's PPDM enables an Epiphany for Eric the  "Office Worker"

The last we heard of Eric, he was working for DigDug Systems in Frostberg, MD, since then Eric the "Office Worker" has moved back to New Jersey (home of Rhutts Dogs) and found a job with GigaHertz Power System in Wannakopier, NJ.

Over the years Eric has developed into a techie guru of sorts.  Eric's new job was to process order that were faxed to the company daily. He was one of 12 people that gathered the incoming order, entered the order in the system and then made of copy of the order for filing.  Eric alone (cause he was on top of his game) would process almost 100 orders per day and keep in mind that he was one of 12 users gathering documents from the three fax machines that were dedicated for inbound faxing.

Did I ever tell you Eric's last name?  It used to be Betterbid (sounds like a copier sales person name to me) and he got tired of that and had it changed to Sakash (whoa, sounds like another copier salesman's name too), but enough with Eric's name.  With three fax machines and 12 users there was a lot of jam ups at the fax machines, orders were getting mixed up, misplaced and lost!  Eric was also having a hard time with Wanda (you know Wanda, large girl, ornery and quite intimidating at the fax machines), Eric always waited for Wanda to finish getting her documents and then he'd meander and slither to the fax and lift his documents.

After many months of gathering faxes, processing, misplacing and losing faxes, our "Office Worker" that would be Eric make a mental note that there's gotta be a better way! So Eric went on a mission to see if there was a better way so he didn't have to deal with Wanda anymore.  Eric started search for all sorts of fax terms on the Internet, on one particular search Eric found this link MFP's can now Scan2Fax with UDOCX .

"Whoa" he thought, this could be the holy grail that he was looking for.  Eric in the past had some knowledge of MFP's, and by the looks of the video he figured he check out what MFP's were in use by GigaHertz.  Eric discovered that GigaHertz was using Xerox and Ricoh MFP's (Multifunctional Product) and with additional research realized that each of these machines were capable of adding a "browser" module to the MFP. 

Geesh he thought, if this technology could be added to the MFP's, well first he wouldn't have to deal with Wanda anymore and he wouldn't lose a fax, misplace or have to copy incoming faxes anymore! There'd be no more lines, no more mixups and no more Wanda.  It's sounding like a win win for our boy Eric right?

Well, kinda, Eric knew that technology is not cheap, and what would be the cost and would management go for it.  No one's spending additional money nowadays unless they can get an immediate ROI, right?

On the sly Eric made a few calls and found out from a UDOCX dealer that all three of the fax lines could be eliminated which means no line charge, no call charge, no long distance, no taxes, no fees to pay anymore.  Along with that for an additional few dollars every user (remember the other 11 workers) could have their own "Cloud" fax numbers! Imagine that everyone having their own dedicated fax number!  No more going to fax machine (yeah), no more butting heads with Wanda,  (yeah), no more lost faxes, no more misplaced faxes and no more copying of faxes. Plus Eric could use Scan2fax from the MFP and always have a digital paper trail!! 

When Eric did the math, GigaHertz could eliminate all of the fax lines, increase productivity and save money each month.  The beauty was in the ROI and the fact that the Scan2fax service was a monthly subscription, thus there's no lay out of cash, no IT people or resources needed because the software is running in the cloud!!

So, what did Eric do??  Well as all good workers Eric made a mad dash to the Controllers office with information in hand, on the way he ran into Wanda, fell, broke his pelvis and had to go to the hospital.  Wanda felt so bad for Eric that she delivered the information on UDOCX scan2fax to the controllers office. 

Wanda called Eric a few days later see how he was doing and told Eric that when he comes back to work at GigaHertz in Wannakopier, NJ that he would have his own cloud fax number!!!

-=Good Selling=-

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