Wednesday, October 26, 2011

Daily Copier & MFP Industry Notes from around the World


ROCHESTER, N.Y., Oct 26, 2011  -- As a rule, Hall-of-Famers are rock stars or sports legends, but this week, Xerox Corporation became one for a different sort of success: customer service.
Xerox has earned a coveted spot in in the J.D. Power and Associates Certified Technology Service & Support (CTSS) Hall of Fame...read more

LAKE SUCCESS, N.Y., Oct 26, 2011  -- Canon U.S.A., Inc., a leader in digital imaging, today announced that it has been placed in the Leaders Quadrant of the 2011 Magic Quadrant for MFPs and Printers, Worldwide report(1). "We believe Canon's position in the Leaders Quadrant reflects our commitment to developing leading-edge products and...read more here

WEST CALDWELL, N.J., Oct. 26, 2011  -- Ricoh Americas Corporation, a leading provider of digital office equipment and advanced document management solutions and services, today announced that Gartner placed Ricoh as a Leader in its Magic Quadrant for multifunction products (MFPs) and printers worldwide.(1) Gartner's Magic Quadrant serves as a guide for midsize to large organizations to identify and evaluate technology providers that can match their global footprint, become their partners in helping them reduce...read more here

NORWALK, Conn., Oct 26, 2011 (BUSINESS WIRE) -- Xerox Corporation has been placed by Gartner, Inc., in the Leaders Quadrant in the "Magic Quadrant for MFPs and Printers." A proprietary research tool developed by Gartner, the Magic Quadrant offers visual snapshots of a market's direction, maturity and participants, and evaluates companies on completeness of vision along with the ability to execute...read more here

-=Good Selling=-

2 comments:

Anonymous said...

"Magic Quadrant", "Industry leader", blah blah blah...

When over 50% of the companies in the industry are named to the "magic quadrant" it would seem to me that the standards for placement in the "magic quadrant" are meaningless marketing fluff. These awards must be given out by the same folks that give every kid in the soccer league a trophy at the end of the season.

Art Post said...

How about 90%, it's all BS and hype

thanx for the reply!