Saturday, March 6, 2010
Managed Print Service Poll 50/50
The final poll numbers:
It's been a great success for us 25%
It's been ok for us 26%
It's not reaping the profits we thought it would 36%
If we had to do it over, we would not have gotten into MPS 14%
I'm kinda floored by the results, because everytime you turn around you're either reading something new about MPS or better yet hearing a huge success story. Members told that that this years ITEX was flooded with the MPS theme.
However the poll we ran clearly states that half of the vendors that jumped in are either unhappy with profits or wish they would have never taken on an MPS program. On the flip side the other half is happy with or have touted MPS has a great success!
Why is it that half are successful and half aren't? Are you taking a big gamble by getting into MPS? Is there a flaw somewhere in the business model? I've stated this before, I'm not an MPS expert, however I am an MFP expert and if I keep replacing laser printers with stratically placed MFP's on a cost per page, well I'm doing the same thing right? You could call it an MPP (Managed Page Program)right?
The other day I had a Print4Pay Hotel member on the phone and he stated "dam, I've been doing MPS for years, but we've been doing it with MFPs", I agreed. Personally, MPS is here to stay in some shape of form, is it for every MFP dealer? NO, but with the right base of accounts and knowledgabe experts there are dealers that are very happy that they took MPS on.
The talk track to replace printers with MFP's is more logical, the cost is less per page, page speeds are usually faster and there's many solutions that will enhance work flow with MFP's rather than printers. As the world is turning more towwards a society that is interested in saving resources, MFPS are the clear choice and having millions of stand alone printers clearly churning resources should be a model of the past.