Tuesday, February 23, 2010

This Week in Xerox "TWIX Notes"


- Xerox scientist, Elliott Eklund, died when he struck a tree while riding his snowboard. The 48 year old man had worked for Xerox for 16 years, and had 19 patents, including some for inkjet printhead technology.

- Xerox announced it won a copier bid from the Galesburg, IL school district, where it claims it will save the school district $119,000 over the life of the contract. Xerox was the incumbent.

- The United States Climate Action Partnership (USCAP), a lobbying group pushing the cap & trade bill, and promoter of controversial man-made global warming theories, announced that Xerox did not renew its membership to the group.

- Xerox advertised some of its recent large managed print service contract wins:
- University of British Columbia in Canada (6 year contract)
- Hobart & William Smith College in Geneva, NY reduced devices from 550 to 81.
- Rotterdam University of Netherlands with 15% reduction in operating costs
- Canberra Institute of Technology in Australia reduced devices from 494 to 199, and cut operating costs 47%
- Total devices under MPS contract now at 1.5 million worldwide

- Xerox announced it named Mrs. Liz Stafford to Senior VP of Western Division in U.S. over 1,800 employees in 11 states. She started with Xerox in 1980 as a rep May, 1980, in San Diego branch.

- Xerox announced that its ACS division won a 8 year, $61 million contract from the State of Pennsylvania to process child support payments.

- Xerox released more details about the revolutionary fusing technology, “Flash Fusing” that is used in the Xerox 490/980 roll-fed production color system:
- Also used in Xerox 650/1300 b/w system and the Xerox 495 b/w system
- Melts toner to paper at top speed of 8.3 color prints per second
- Same speed as blinking of human eye (2 to 4 tenths of a second)
- Does not use pressure, and does not come in contact with toner or paper
- Uses lamps which flash at 2,000 times per second
- The lamps are filled with Xenon gas
- There are 8 total Xenon lamps in printer
- Lamps are similar to those used in new luxury autos
- The special toner used responds to the high intensity light and melts to paper

- Quantum Digital, a print for pay that claims to be Xerox’s number one customer in the U.S., will have a booth at the upcoming national convention in New Orleans for Keller Williams real estate agents. The company sells output from its fleet of Xerox iGen3 color systems.

- Xerox promoted Dan Cooper to Executive VP of Field Operations for its Global Imaging division. Previously, he was president of Global’s Electronic Systems on Virginia. Replacing him is Kurt Schmelz and Anthony Lane as co-presidents.

- Xerox recently had its national sales meeting in Orlando, FL, and new CEO, Ursula Burns made following comments:
- “It’s all about growth. It’s all about getting bigger”
- “The accolades I get for doing absolutely nothing are amazing. I’ve been named to every list, literally, since I became CEO. What have I done? In the first 30 days, I was named to a list of the most impressive XYZ. The accolades are good for five minutes, but then it takes the shine off the real story. I just happen to be the person standing up at this point representing Xerox.”
- Xerox has “terminal niceness….we are really, really, really nice”
- “When we’re in the family, you don’t have to be as nice as when you’re outside of the family. I want us to stay civil and kind, but we have to be frank and the reason we can be frank is because we are all in same family”
- She describes meetings at Xerox where someone presents, and others just listen; “And then the meeting ends and we leave and go Man that wasn’t true. I’m like Why didn’t you say that in the meeting?”
- “One of the things that I was told early on is that you should never let them see you sweat. I remember hearing that and saying Oh my God! I think that they have to see you sweat.”
- “Fearlessness doesn’t mean recklessness. This is something I live by all the time and one of the things I want to change.”
- “Decide. Do things”
- “What is it that you see in this company that you love-that you can love-you can grow to love?”
- “People would come in to me and say You put me in this assignment. I know how to run the place now. Thank you. Can I go to the next one? I say Well how about all the stuff you owe us? How about getting settled in for a little while longer and then start to transform it?”
- “You have to learn and you have to be curious. You have to perform at your best. You have to worry about the things you can control. Don’t become a victim.”
- “Stuff happens to you and then there’s stuff that you happen to.”

-=Good Selling=-

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