Saturday, February 4, 2012

Daily Managed Print Service Industry Notes from Around the World! 2/4/2012

Tim Brien, Oki Data America's Director of Managed Print Services talks with Channelline CEO Robert Cohen talks about managed print services and the profitability that surrounds it, which are far higher than selling hardware. He also talks about how MSPs need to broaden their own business to ensure they can become a one-stop shop for the customer, and how managed services fits into that...you can read more here

As I got ready to watch the India – Australia Test Series on my 74 inch flat screen television with a high-definition cable service, I wondered how technology has evolved in the last decade. Earlier, holidays revolved around a 35mm film camera to capture all the wonderful memories and then rushing to a studio to get the film processed. Now, that negative film has been replaced by a DSLR....you can read more here

If there was one clear lesson from the 2012 Lyra MPS Forum, an “add-on” half-day conference held in conjunction with the 2012 Lyra Symposium, it was that the managed print services (MPS) business is getting tougher. The easy part—selling printing and copier savings to corporations—has gotten more competitive, and perhaps even has become a “commodity,” according to Lyra analyst Robert Palmer.
As a result, MPS vendors are searching for new sources of profit such as small- to medium-sized businesses (SMBs), global accounts, or more service-intensive accounts. But in all cases,....you can read more here

When Xerox eConcierge™ premiered early in 2011, managed print services providers had an inkling that the new program would have an impact on their managed print operations. Fast forward several months: Some print service providers have made Xerox eConcierge a standard component of their managed print offerings, and they are expecting the platform to play a role in their business in 2012. Xerox promotes Xerox eConcierge as the “quickest, easiest way to order printer supplies.” The technology eliminates the need for end users to manually check the supply levels of each of their networked printers, search for model and part numbers or look for vendors that have supplies in stock...you can read more here

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