Tuesday, January 24, 2012
Daily Managed Print Service Industry Notes from Around the World!
NCC is undergoing a major IT transformation initiative focused on improving technology infrastructure across its 50+ sites to increase business efficiency and support flexible working practices. Xerox’s managed print service is helping the council realise this vision and has also helped significantly reduce the IT support resources required and lower direct printing costs. you can read more here
Level Platforms, one of the pioneers of managed services in the channel, is expanding beyond its remote monitoring and management software products to include managed services delivered to and on behalf of its MSP partners.
As part of its upcoming multi-city road show and the release of its Managed Workplace 2012, Level Platforms is unveiling comprehensive network operations center and help desk services. The new offerings will provide Level Platforms’ partners with an outlet for offloading many managed services tasks and provide a new level of support within the vendor ecosystem.
Level Platforms has been developing its NOC and help desk services for more than a year, opting to build from the ground up internally rather than cobbling together off-the-shelf software and outsourcing management to a third-party provider. CEO Peter Sandiford calls the new services a natural evolutionary step in the development of Level Platforms’ product and service offerings. you can read more here
Jan 24, 2012 IRVINE, Calif. – Toshiba America Business Solutions, Inc. (http://business.toshiba.com), announces the debut of the world’s first Self-Encrypting Drive (SED) equipped with proprietary wipe technology for multifunction printers (MFPs). This new Toshiba technology allows users to determine a range of security settings, including the invalidation of encryption keys and data invalidation when a drive is removed from its housing or connected to an unauthorized host system.
“As the needs of our customers constantly evolve, Toshiba is committed to remaining at the forefront of product innovation,” said Joseph Contreras, director, Product and Solutions Marketing, Toshiba America Business Solutions, Inc. “Toshiba’s new SED security technology improves data security and reduces the risk of sensitive information stored on copiers and printers leaving your company. When the SED is removed or stolen from the MFP and installed into another device, the data is invalidated automatically. If the SED is returned to the MFP without being installed into another device, data will not be invalidated and is accessible.” you can read more here