It's been a long time since I've been around "rookies, newbie’s" or whatever you'd like to call new people breaking into the MFP/Copier business. I'm not a manager or owner; I'm working commercial & major accounts right along with them.
As many of you know our business is constantly changing, whether it's hardware models or solutions software, nothing stays the same for long!
What are the 3D's?
Put them in any order you want, it takes all THREE to be successful in our business. DESIRE, DEDICATION & DETERMINATION
So, what is DESIRE?
–verb
1. to wish or long for; crave; want.
2. to express a wish to obtain; ask for; request: The mayor desires your presence at the next meeting.
–noun
3. a longing or craving, as for something that brings satisfaction or enjoyment: a desire for fame.
4. an expressed wish; request.
DESIRE
Well, I thought this would be EASY! LOL
The satisfaction that you are the best at what you do to make a living. You present solutions with PASSION and can paint a picture of the future for your existing clients or your new prospects! Losing is not an option! As Ricky Bobbie put it "If you're not first you're last"!
How about DEDICATION?
noun
1.the act of dedicating.
2.the state of being dedicated: Her dedication to medicine was so great that she had time for little else.
3.a formal, printed inscription in a book, piece of music, etc., dedicating it to a person, cause, or the like.
4.a personal, handwritten inscription in or on a work, as by an author to a friend.
Dedication
You'll take the extra time to figure out a solution or educate YOURSELF to make you more knowledgeable for your clients and your company. I love what I'm doing and I'll do it better than anyone else and if you don’t believe me just watch me. Our job is not a 9-5 job, if you want 9-5 money go work for Burger King. Always ask yourself "Am I working as hard as I can"?
While we're at it DETERMINATION
noun
1.the act of coming to a decision or of fixing or settling a purpose.
2.the quality of being resolute; firmness of purpose.
Determination
When it's a quarter to 5 and you're on your way home, and you pass that business that you've called many times and got nothing, do you continue to go home or do you stop for one more cold call? Well, we stop for one more cold call. You're always moving forward with new promos, following up with calls until you have the answers whether it's good or bad. Selling is similar to playing chess, you're always thinking about the next step, or the next objection and what if's, determined people always have a plan to get where they want to be.
-=Good Selling=-
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