This Week in Ricoh "TWIR Notes"

Ricoh dealer, DocuSource, of Cerritos, California, announced that it has achieved Gold Solution Provider status from Hyland, for its success selling the OnBase document management software package. “We have consistently made investments in the growth of this business – in sales, marketing and most notably, technical resources. We are thrilled to see our efforts pay off” said DocuSource VP, David Kaye.

- Ricoh announced launch of version 2.0 of its Personal Paperless Document Manager software (PPDMv2):

o Manages paper documents, PDFs and MS Office files

o Assemble document by dragging and dropping pages from other documents (XPS, Word, Excel, PowerPoint, WordPerfect, JPG, BMP, TIFF) to create new PDF

o Change, edit or markup PDFs

o Creates searchable PDFs with OCR engine

o Send or retrieve from MS SharePoint

o Convert files to Amazon Kindle

o Convert capture of text by digital camera into text file

o Auto highlight, redact, underline or cross-out by alphanumeric pattern search

Ricoh announced it will begin providing low-interest loans to employees in Japan to encourage them to make their houses more environmentally friendly (adding solar panels, etc.). The loans will be for 10 years in length at 4% interest.

In an interview in Computer Resellers News magazine, Ricoh U.S. president and CEO, Jeffrey Hickling, stated; “While a much larger share of our revenue comes from direct, we increased our investment in dealer support 50% in 2010”. “In what we’d call the midmarket and the commercial accounts, a direct coverage model alone can be prohibitively expensive”

-=Good Selling=-