10 Tips to Get Your Leased Copier replaced post Hurricance Sandy

The recent aftermath of Hurricane Sandy has left many copiers and office equipment underwater or damaged to the point that the systems can't be repaired. 

Most leasing companies offer insurance for these type  of castastrohic events.  So with the help of Great America Leasing, we've put together some good points to follow to place a claim so you can get your copier or office equipment replaced or repaired.

If you are paying insurance on your copier with your lease payment:

• Call your leasing company and ask for a "claims  information document" , your leasing company may call it something else but at least tell them you need some type of claim form.
• You will need to know where you need to submit the claim form, while you're on the phone with the leasing company make sure you ask.
• Take pictures of the copier and or office equipment.
• If you can turn the system on (which I do not recommend if the system was under water or is wet), you want to see if you can get a meter read from the unit. Getting a meter read is NOT required.
• Submit your claim form and a representative from the insurance company (note most leasing companies use 3rd party insurance companies) will be in contact to discuss if the unit is repairable or needs to be replaced.
• Continue to make your monthly payments to the leasing company until the claim has been resolved.

If you are going to submit to your Business Property Insurance:

• You will need to start a claim with your insurance agent.
• Take pictures of the copier or office equipment.
• Call your leasing company and ask for a buyout quote to submit to your agent.
• The isurance agent will need to work with you to determine if the copier or office equipment will be repaired or replaced.
• Continue to make your monthly payments to the leasing company until the claim has been resolved.

As with all insurance claims you want to have proper paper/communication trail, make copies of the forms, make sure you write down who you spoke to (first and last name), along with the date and time that you spoke to them.

Now, if you're in New Jersey and you need to replace a copier in New Jersey, please give me a call 732.977.1211 or email me art@p4photel.com and I can assist in the claims process and help with the aquisition of a new system.

_=Good Selling=-